Calvin Klein receives positive reviews for its great sales and kind staff, with customers praising outstanding customer service and helpfulness. A family appreciated a staff member’s excellent service, while another customer complimented a helpful, kind older lady with a black hair and Indian accent. However, there was a negative experience with a rude and sassy employee when requesting to donate hangers, which lowered the overall rating.
Laura is a true pro and an absolute gem! The location is lucky to have her!
January 2026
Piper and Abril were welcoming, professional, and jovial. They exemplified bright and sunny dispositions on a cold winter day. Whoever is doing the hiring at Calvin Klein at the Castle Rock Outlet mall, please copy and paste Piper and Abril. They made shopping there a real treat.
March 2025
Our family would like to give a 5-star rating, especially to Laura (or Lora—please forgive me if I’ve misspelled the name). She demonstrated outstanding customer service skills and made our experience truly pleasant. Thank you very much!
