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9:30AM - 9:30PM
6376 Promenade Pkwy, Castle Rock
Mens Clothing
“I absolutely love shopping at Sierra, especially when I’m traveling. They always have unique items that I can’t typically find at my local store. I’ve found some fantastic deals, and as always, I enjoy the overall shopping experience. It’s a great spot to discover something new and get great value.”
“I had the pleasure of meeting Yvonne at the Amazon return desk. She was very kind! I got there just after 9, and there was practically no one in the store. It was awesome! My QR code was not bright enough to be seen no matter how much Yvonne tried to scan it. Eventually, my wife took another picture, this time brighter. It went through like a charm. Yvonne was not only kind, but also patient as well. She gave me some important info at the end of the transaction that was helpful as well. Hopefully, you'll have the chance to interact with this excellent service-oriented employee in the future. Thanks Yvonne! You got me off to the right kind of start to the day!”
“Charlie the manager was absolutely amazing! Super helpful, friendly and willing to help immediately!
Thank you Charlie for being a wonderful human!
Vans is lucky to have you....”
“Definitely loving it. You get to have all your favorite outlet stores at one place. Big parking lot, beautiful family restrooms, lots of clearance or sale items and so on.”
“Cashier's were friendly. I used to buy my entire wardrobe here when I was in my teens, it was my first time coming after a few years of not visiting a hot topic store and it was nice to feel the same vibe as before.”
“This review has mostly for Peggy. Whatever they’re paying her isn’t enough. She is by far the most helpful person I have ever encountered in a store. No exaggeration - she changed my life by taking the time to explain the nuances of various styles. The clothes are excellent quality as well. Are they expensive? Yes. The clothes are worth every penny, though.
Peggy - thank you again for your help.”
“Was not expecting the customer service that we got! They were so friendly and helpful! Ashlynn was the sweetest! So helpful and kind to both me and my son! Normally I order online so I don’t have to deal with crappy customer service - now I know we can shop in store! :)”
“Let's be honest lulu is pretty dang expensive, but the fact that this outlet exists and I can get some of their clothes at a discount?! I am about it.
The store is very well stocked, clean, and organized. Even some of their best-selling items you can find here such as the define jacket and scuba hoodie.
The lady who was working the dressing room area was very helpful. They still try to give you a more personalized experience and will write your name down on your changing room.
The people working at checkout are pretty quick. There is usually no line or if there is it is only like a 30 second wait to checkout.
Definitely have this store on your priority list to checkout while at the Castle Rock outlets.”
“Yay new jeans. The ladies where all helpful in march 2026. Had to do a exchange, I grabbed the wrong size, where are my glasses but I was able to get another pair because of the points”
“They have great sales and a wide variety of clothing, which is really nice. I always wear it for workouts, and it really fits my body well. You should try it too.”
“I was buying some shirts online and was having difficulty…they were running out. I was visiting the Denver area a week ago and decided to go to the Castle Rock store to see if they could help me.
Trinity and Chauncy, both dropped what they were doing and immediately started helping me with my order before Gap ran out of the shirts I liked. They were both so helpful and friendly to me and I hope management sees this review and thanks them. When I returned home to Hershey, Pa., the shirts were out of stock. Thanks Trinity and Chauncy…you rock!❤️”
“Bella had a line out the door today for Black Friday, but took the time to answer my phone call, set aside an item in store available for pick up, and assist with picking out other items too. Superb simply outstanding over the top customer service! 10/10”
“Aceland (if I spelt it right ) such a sweet, hard working lady! Went completely above and beyond. I’m a business owner so I know what GOOD CUSTOMER SERVICE is. Wonderful job aceland keep up the good work!”
“I went to the CR Outlets Lucky Brand today to do an exchange. While there, I also made a new purchase. Sales person Bella helped me with both transactions. She was quite helpful, with a professional and pleasant attitude. I enjoyed my Lucky Brand experience.”
“Piper and Abril were welcoming, professional, and jovial. They exemplified bright and sunny dispositions on a cold winter day. Whoever is doing the hiring at Calvin Klein at the Castle Rock Outlet mall, please copy and paste Piper and Abril. They made shopping there a real treat.”
“Found a seasonal change sale(Columbus day), and the prices were really good. Store was clean and had good selection for mid sale. No knocks for COVID, every store is like that now.”
“Mark was awesome taking the time to help me find my antique cotton jacket!!! Im so excited to get it in! I've done all my shopping online as i dont have a J&M in my city but...Mark made the experience over the phone a great one! I believe he helped me in store too if I remember correctly!! Thats a awesome guy right there!”
“The only thing better than AE products is a good AE deal. Unfortunately this store is badly laid out making newbie shopping tough. Men's clearance jeans are in the ladies section. The fitting rooms have two entrances which the staff struggle to manage.”
“Good prices for different tiers of qualities but there was no color. Description of this spring clothes is for someone who is trying to age gracefully into their 30’s”
“If you're a Banana Republic fan, you'll love these prices!You can easily score many items at 50% off or more.Unlike some of the other outlets, it did not feel crowded.”
“It was super fun, super cute, super awesome! The employees were so kind and helpful and friendly. I asked to get a price check on a tag and the lovely girl who helped me came back and told me it was actually on sale. #SCORE! I think her name was Kate? She was so kind.”
“I’ve had some mixed experiences here in the past, but Debbie completely made up for them. She was welcoming, friendly, and incredibly helpful from start to finish. She answered my questions, helped me find items, and even checked on me in the fitting room to make sure the sizes worked.
Even though this is an outlet store, she made the shopping experience feel personal and enjoyable. Thanks to Debbie’s exceptional customer service, I’ll definitely be coming back.”
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“Service at the Castle Rock outlets was outstanding. The staff was great, super helpful and friendly. Got me some awesome deals...so much so i bought multiple pairs of glasses and a bunch of clothes.”