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10AM - 7PM
6398 Tremolite Dr, Castle Rock
Clothing Stores
“Cashier's were friendly. I used to buy my entire wardrobe here when I was in my teens, it was my first time coming after a few years of not visiting a hot topic store and it was nice to feel the same vibe as before.”
“I like the style of clothes. The attention is very good, not smothering though. They get new shipments in often. The location is convenient for me but I would travel farther to shop here if I had to.”
“I went into NorthFace yesterday looking to buy a new jacket bc my current 2018 wind wall jacket had started to malfunction on the zipper. I asked an associate/manager “Will” if there was any type of warranty on it. He went to look into it came back with some amazing warranty options. In the end he helped me file the warranty claim and purchase my new jacket that will be back in my home town by the time i get home. THANK YOU! I was beyond satisfied and talked about it the rest of the day.”
“This review has mostly for Peggy. Whatever they’re paying her isn’t enough. She is by far the most helpful person I have ever encountered in a store. No exaggeration - she changed my life by taking the time to explain the nuances of various styles. The clothes are excellent quality as well. Are they expensive? Yes. The clothes are worth every penny, though.
Peggy - thank you again for your help.”
“Was not expecting the customer service that we got! They were so friendly and helpful! Ashlynn was the sweetest! So helpful and kind to both me and my son! Normally I order online so I don’t have to deal with crappy customer service - now I know we can shop in store! :)”
“Yay new jeans. The ladies where all helpful in march 2026. Had to do a exchange, I grabbed the wrong size, where are my glasses but I was able to get another pair because of the points”
“I was buying some shirts online and was having difficulty…they were running out. I was visiting the Denver area a week ago and decided to go to the Castle Rock store to see if they could help me.
Trinity and Chauncy, both dropped what they were doing and immediately started helping me with my order before Gap ran out of the shirts I liked. They were both so helpful and friendly to me and I hope management sees this review and thanks them. When I returned home to Hershey, Pa., the shirts were out of stock. Thanks Trinity and Chauncy…you rock!❤️”
“Bella had a line out the door today for Black Friday, but took the time to answer my phone call, set aside an item in store available for pick up, and assist with picking out other items too. Superb simply outstanding over the top customer service! 10/10”
“Aceland (if I spelt it right ) such a sweet, hard working lady! Went completely above and beyond. I’m a business owner so I know what GOOD CUSTOMER SERVICE is. Wonderful job aceland keep up the good work!”
“They have great sales and a wide variety of clothing, which is really nice. I always wear it for workouts, and it really fits my body well. You should try it too.”
“Me and my friend went black friday shopping and even with the craziness of tons of people shopping, Krystal was so helpful and attentive! There was an error with one of the items I bought and had to come back and Krystal made sure to take care of it and fix it. She's so sweet and professional, really made shopping at Francescas such a great experience!”
“It's an under armour store.... Nothing too incredible. However, they did have the cheapest shoes in the entire outlet for men. Paid half of what th shoes are online. I am going to try and go back again for the prices!”
“Piper and Abril were welcoming, professional, and jovial. They exemplified bright and sunny dispositions on a cold winter day. Whoever is doing the hiring at Calvin Klein at the Castle Rock Outlet mall, please copy and paste Piper and Abril. They made shopping there a real treat.”
“I went to the CR Outlets Lucky Brand today to do an exchange. While there, I also made a new purchase. Sales person Bella helped me with both transactions. She was quite helpful, with a professional and pleasant attitude. I enjoyed my Lucky Brand experience.”
10AM - 10:30PM
1361 New Beale St Ste Unit 200, Castle Rock
Clothing Stores
“Great staff, selection is fair, sometimes they even get Air Jordan products. Place is clean. My only critique is the dressing rooms in the front of the stores are rather small and make no sense when there are far better ones near the back which are closed. Other then that great place”
“Found a seasonal change sale(Columbus day), and the prices were really good. Store was clean and had good selection for mid sale. No knocks for COVID, every store is like that now.”
“The only thing better than AE products is a good AE deal. Unfortunately this store is badly laid out making newbie shopping tough. Men's clearance jeans are in the ladies section. The fitting rooms have two entrances which the staff struggle to manage.”
“Good prices for different tiers of qualities but there was no color. Description of this spring clothes is for someone who is trying to age gracefully into their 30’s”
“If you're a Banana Republic fan, you'll love these prices!You can easily score many items at 50% off or more.Unlike some of the other outlets, it did not feel crowded.”
“It was super fun, super cute, super awesome! The employees were so kind and helpful and friendly. I asked to get a price check on a tag and the lovely girl who helped me came back and told me it was actually on sale. #SCORE! I think her name was Kate? She was so kind.”
“Always great deals here, even when they are busy the line moves quickly and the staff are always helpful and friendly. I have returned for my last 3 pairs of Nikes and each was a top quality experience with a great price tag!”
“I’ve had some mixed experiences here in the past, but Debbie completely made up for them. She was welcoming, friendly, and incredibly helpful from start to finish. She answered my questions, helped me find items, and even checked on me in the fitting room to make sure the sizes worked.
Even though this is an outlet store, she made the shopping experience feel personal and enjoyable. Thanks to Debbie’s exceptional customer service, I’ll definitely be coming back.”
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“It was easy and a fun way to shop! Shweta understood what I needed and what would work for me. Reasonable prices and a great experience! I would definitely recommend her!”