Johnston & Murphy is a well-known business that offers a wide selection of quality shoes and excellent customer service. Despite some past negative experiences, the company has made significant improvements to its operations. Customers have praised the helpful and knowledgeable staff, who go the extra mile to assist them, even calling around town to find the desired stock. The shoe selection is impressive, and the products are of high quality and worth the price. While some customers have encountered issues with overly talkative staff or strict policies, the majority of recent reviews indicate a positive shopping experience. The store is clean and well-maintained, providing a pleasant atmosphere for customers. Overall, Johnston & Murphy appears to be a reliable and customer-focused business that strives to provide a satisfactory shopping experience. Customers have expressed their appreciation for the improvements made and are likely to recommend the company to others.
Love the shoes but very expensive. I guess you get what you pay for, because quality is very good.
August 2025
Kinsley was so helpful! Great guy helped by calling all over town to find stock! I’m flying out to a funeral. I can’t thank him enough!
July 2025
This place must have made some big changes. My experience was stellar compared to all the recent 1-star reviews. Keep up what ever you're doing, I appreciated that the man working the ship already had a large group to help, and still acknowledged me when I walked in.
