“Today we went to the Hey Dude in castle rock . They had a great selection we had a young lady that greeted us as me and mom and son walked in she checked on us twice if we had any questions she would be more then happy to help us . I was planning to look around the selection was great . I was looking for a pair of black hey
dudes because I wore out my other ones . She showed me like seven shoes, different kind . Told me names of them prices very good prices! I ended up buying 5 pairs of shoes no pressure but she was very helpful ! Her smile was beautiful. Great customer service . we will be returning soon ! Riley, thank you for all of your help and we will be seeing you soon! Pauline”
“Charlie the manager was absolutely amazing! Super helpful, friendly and willing to help immediately!
Thank you Charlie for being a wonderful human!
Vans is lucky to have you....”
“Awesome store for buying clothing for babies and kids upto 10-12 years old. The pricing is good and quality is worth the price. Infant clothing collection is very good.
Being a factory outlet store they have discounts and promotions regularly. The staff is helpful too in case you have any questions.
The clearance section is nicely arranged based on clothing size . That’s a plus as most other stores just mix all the sizes in clearance section.”
“I come here pretty frequently since they have decent prices on their goods. The staff is very friendly. I bring my dog with me almost all the time and they are all super kind! If you like columbia and mountain hardwear this is a good place to check out.”
“I had a great experience at Skechers the other day. One of their staff members, Jake, helped me pick out some socks for myself. You could tell he was on the newer side but nonetheless he was extremely helpful-you can tell he really puts in the work! He was very friendly and nice while checking me out for my socks. You can tell that Jake really loves his job here. I can’t wait for my next visit at Skechers!”
“Between my wife ,my daughter and my grandson i can drop a fortune in this store. Huge selection. Lots of the little accessories. Polite staff. Something is always on sale.”
“So many sales! Everytime we come in there's always good sales going on. Staff greets you as you come in, they don't pester you like some places. Comfy durable shoes and clothes!”
“I went into NorthFace yesterday looking to buy a new jacket bc my current 2018 wind wall jacket had started to malfunction on the zipper. I asked an associate/manager “Will” if there was any type of warranty on it. He went to look into it came back with some amazing warranty options. In the end he helped me file the warranty claim and purchase my new jacket that will be back in my home town by the time i get home. THANK YOU! I was beyond satisfied and talked about it the rest of the day.”
“Was not expecting the customer service that we got! They were so friendly and helpful! Ashlynn was the sweetest! So helpful and kind to both me and my son! Normally I order online so I don’t have to deal with crappy customer service - now I know we can shop in store! :)”
“Always great deals here, even when they are busy the line moves quickly and the staff are always helpful and friendly. I have returned for my last 3 pairs of Nikes and each was a top quality experience with a great price tag!”
“Went to 5 shoe stores in Castle Rock outlet mall. The other 4 including Nike, Adidas, Puma and Famous Footwear didn’t even say welcome and employees never attempted to assist me when shopping in their store for at least 10 minutes in each store. Their employees were just standing and talking to each other behind checkout counter. In this New Balance store Bryan assisted me right away and helped me find my shoe size quickly. Bryan greeted every customer when they walked into store. Great customer service. Thanks.”
“It's an under armour store.... Nothing too incredible. However, they did have the cheapest shoes in the entire outlet for men. Paid half of what th shoes are online. I am going to try and go back again for the prices!”
10AM - 8PM
5050 Factory Shops Blvd, Castle Rock
Shoe Stores
“I've recently lost some weight & my body shape has changed, I needed a boost & update to my wardrobe. I was able to find my sizes & very much appreciated the petite selection.”
“Mark was awesome taking the time to help me find my antique cotton jacket!!! Im so excited to get it in! I've done all my shopping online as i dont have a J&M in my city but...Mark made the experience over the phone a great one! I believe he helped me in store too if I remember correctly!! Thats a awesome guy right there!”
“I came in the store today to do an online return and the process was so simple and convenient. The store manager Bradley was very helpful and he ordered the right size shoe to my address. Thanks for your great customer service!”
“The best place to get great Deals on all Comfortable Shoe ,, Durability , Style,. The Staff always helpful , they greet you as you enter the store. I never buy only 1 pair #2 and more . #Clarks for life ???”
“Mckenzie was so helpful! If I could give her more than 5 stars I would. She helped us tremendously and went above and beyond for my daughter and I to get it to a way we could afford all the shoes we wanted so we didn't have to put things back. She even went as far as putting our charms on both our Crocs for us! She was the best!”
“I’ve been a customer here for years, always a great experience. They carry a wide selection of shoes, including restaurant friendly shoes. Trent is very friendly, welcoming, and accommodating and found the perfect shoes for me and my requests.”