Johnston & Murphy is a well-known business that offers a wide selection of quality shoes and excellent customer service. Despite some past negative experiences, the company has made significant improvements to its operations. Customers have praised the helpful and knowledgeable staff, who go the extra mile to assist them, even calling around town to find the desired stock. The shoe selection is impressive, and the products are of high quality and worth the price. While some customers have encountered issues with overly talkative staff or strict policies, the majority of recent reviews indicate a positive shopping experience. The store is clean and well-maintained, providing a pleasant atmosphere for customers. Overall, Johnston & Murphy appears to be a reliable and customer-focused business that strives to provide a satisfactory shopping experience. Customers have expressed their appreciation for the improvements made and are likely to recommend the company to others.
Mark is the man!! Have been shopping here for years. They continue to get better selections every time I go in. Shoes, shirts, jackets, shorts and now jeans!
April 2026
Mark was awesome taking the time to help me find my antique cotton jacket!!! Im so excited to get it in! I've done all my shopping online as i dont have a J&M in my city but...Mark made the experience over the phone a great one! I believe he helped me in store too if I remember correctly!! Thats a awesome guy right there!
December 2025
Really helpful sales persons and nice menswear besides shoes!
