The AT&T Store in Colorado Springs offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with nationwide 5G service. Reviews indicate a significant difference in service between two locations. The store on S. Academy is described as pretty good, with specific staff members highlighted as amazing, awesome, knowledgeable, polite, and respectful. These employees went above and beyond, provided fast service, showed great patience, and ensured everything was taken care of, leaving customers very satisfied. In contrast, the experience at the 1610 Cheyenne Mountain Blvd store was negative, with multiple customers reporting they were never acknowledged by the employees.
Stopped in late one day to get an issue resolved with transferring data from old phone to new phone. The AT&T employee (Dylan) was prompt, professional, and was very knowledgeable in correcting the problem
April 2024
Shaynee and Oso are amazing!! They went above and beyond to help us solve our issues with our lines. I went to different locations seeking help and no one took the time to try understand what we needed. Shaynee knew right away how to solve the problem. I am very satisfied with the service they both provided. They deserve... read full comment
April 2024
Oso is the man! He was very knowledgeable and answered every question I had. Got me in and out extremely fast while being polite and respectful which is rare these days. Promote that man!
