Avis Car Rental
Car RentalHours:
7770 Milton E Proby Pkwy, Colorado Springs CO 80916 Hours
About Avis Car Rental
Avis Car Rental in Colorado Springs receives reviews highlighting both excellent customer service and occasional inventory challenges. Multiple customers praise the very friendly, helpful, and awesome service, noting specific instances where staff and a manager provided great assistance to fix issues, save the day, and demonstrate true leadership. This excellent service helped turn difficult travel days around for some renters. However, some reviews report problems with vehicle availability. Customers note there were no standard cars or zero stock for their booked superior SUV, forcing them into a different vehicle. This sometimes affected travel plans, particularly when a specific car setup was needed for mountain conditions. While situations often ended well, sometimes after switching vehicles or locations, the lack of preferred member benefits in these scenarios was noted. The overall experience is marked by stress-free resolutions due to professional staff, despite occasional inventory shortcomings.
Most Recent Reviews
September 2026
Great people who work there. They helped me out greatly when I was in a pinch in the middle of the night at the airport. If I hadn’t been so tired I would have gotten the name of the woman who helped me. But she was so kind and helpful!
June 2026
Excellent service at the Colorado Springs, CO Airport. Fast, convenient, and friendly customer centric service . Our assistant was a middle aged gal who had worked there for over 40 years and knew how to please and get things done. Kudos to her.
June 2026
Liz was absolutely amazing, kind and helpful with the questions and concerns we had with the vehicle.
More Comments(274)
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