Enterprise Rent-A-Car
Enterprise Rent-A-Car,
Car RentalHours:
1719 S Academy Blvd, Colorado Springs CO 80916 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car in Colorado Springs offers clean, sanitized vehicles and a low-touch rental process at one of its 7,000+ locations worldwide. The branch is known for its attentive management, particularly by the branch manager, who is praised for his commitment to customer service. Customers appreciate the prompt and courteous service they receive, especially when reserving vehicles in advance. The team works diligently to ensure customers receive comparable vehicles to what they originally drove and assists with insurance-related issues. However, some customers have experienced delays in getting cars, with one mentioning a five-day wait that resulted in missed work. Communication can be challenging, with reports of long hold times when trying to reach the branch. Despite these issues, the overall sentiment highlights the dedication of the staff, particularly the branch manager, who goes above and beyond to resolve situations and provide excellent service. Overall, customers recommend this location for its strong customer service and attention to detail.
Most Recent Reviews
July 2026
The employees and Manager go above and beyond here every time I rent a car for work a few times a month and every time I go in they are super nice and I’m in and out pretty quick! I am very happy with the service all around here
June 2026
The people at this location was very
Attentive with awesome problem solving skills and great customer service. Especially..Collin.
June 2026
I always use Enterprise for business and personal. I love the ease of checking in online and going straight to vehicles instead of waiting in line.
More Comments(124)
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