Famous Footwear is a popular shoe store that has received mixed reviews from its customers. Many customers have praised the store's wide selection of shoes, including hard-to-find sizes for special needs customers. The staff is generally described as helpful and professional, with one customer highlighting the outstanding customer service provided by a salesperson named Jason. However, some customers have had negative experiences, such as encountering rude and irritated staff during an exchange. Overall, Famous Footwear seems to offer a good selection of shoes and generally positive customer service, but the experience can vary depending on the individual staff members.
Ariana was so incredibly kind and helpful when looking for a very specific shoe I wanted. When she was unable to locate my size in the store, she was able to call another location and have them hold them for me. Thank you so much for being so helpful!
February 2026
Some items don't have prices. I guess if you have to ask...you can't afford it...I laughed at the price of a pair of shoes however the representative didn't seem too concerned about losing a sale
October 2025
Got what I needed, the ONLY employee working there worked double hard to ensure I had what I needed and even checked other stores! She gets 6 stars - Famous Footwear gets 2 stars, they carry Sketchers, which you can get across the street and Nikes. Get more store workers!
