JCPenney is one of the nation's largest apparel and home furnishing retailers, providing customers with unparalleled style, quality, and value since 1902. Customers can browse a wide variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more, with free shipping and curbside pickup available. The company has also introduced a new beauty concept, JCPenney Beauty, offering a range of skincare, makeup, and beauty deals from big-name brands like Covergirl, e.l.f., and Black-owned brands through Thirteen Lune. Customers have had positive experiences at JCPenney, praising the large variety of clothing on clearance, the phenomenal customer service, and the good environment. The retailer is known for its wide selection of national brands such as Adidas and Levi's, as well as its private brands like Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, and more. Customers have been able to find great deals, such as a $40 trucker denim jacket and $32 wide-leg pants that normally cost $60. While some locations may be closing, JCPenney continues to surprise customers with good deals and on-trend merchandise, making it a popular destination for those seeking quality and value in their shopping experience.
JCPenney has maintained a legacy spot in the citadel Mall for decades. Also it used to be cool.
May 2026
Had to take return an item that was bought for my grandson and purchased other items for him.
January 2026
JCP is classic department store. The staff and customer service people are great. They are very helpful and so nice. I know The Citadel isn't what it use to be. But Penny's hasn't seemed to change and that's meant to be a compliment. There are deals to find here. Much better shopping than Kohls.