Petco is a pet supply store that offers a variety of services, including a VetCo Clinic that provides emergency care for pets. The clinic is known for its quick and calm response during emergencies, which can save pets' lives. The store has friendly and helpful staff, with some employees noted for their exceptional customer service. However, experiences with rude behavior from certain staff members have also been reported. Petco sells a range of pet products, including fish, but some customers have raised concerns about the health of the fish they purchased. Recently, customers praised the staff, mentioning how Ryan, Scott, and Sarah helped with a frozen Ollie dog food order, showcasing teamwork and kindness. Another customer highlighted how Nick was very helpful in addressing an issue with snails, recommending a new product that excited them. Additionally, a customer shared a positive experience purchasing a green cheek conure, noting the employees' knowledge and care for the birds, which were all hand-fed and well-socialized. Overall, while Petco has its strengths and weaknesses, many customers are loyal due to the helpful staff and life-saving services.
Petco is our go to place for picking up items for our cats (Simba and Loki). We get food, treats, toys, collars and name tags, as well as bedding and scratching posts.
The Associates were very helpful and knowledgeable.
July 2026
Last Tuesday, we went into find a new dog food for our picky boy. Megan showed us some great options and let us know we could return it if he did not like it which we did not know. He loves it and we are so happy.
July 2026
I wish I remembered her name, but an employee was super helpful in guiding me on what I needed for my shrimp tank! Excellent customer service.
