PetSmart is the largest pet supply and services retailer, known for offering a wide range of products and services for various pets, including dogs, cats, fish, birds, and small animals. Customers appreciate the large selection of items available both in-store and online, often highlighting the convenience of shopping online and picking up at the store within two hours. Many reviews praise the friendly and helpful staff who provide excellent customer service. Grooming services have received positive feedback, with customers reporting that their pets look great after grooming appointments. The grooming staff is described as understanding and efficient, making the process smooth for both pets and owners. The store also offers good sales and a reward system that customers find beneficial. Overall, PetSmart is recognized for its commitment to quality products, competitive prices, and a welcoming atmosphere, making it a preferred choice for pet owners.
Everyone was nice and extremely rushed it seemed. Not in a rude way to customers but in the they were working their buns off kinda way. Hope they all get raises! LOL. Store was nice and clean, too. Noice!
June 2026
The service is very friendly and helpful and they have the prescription only food my vet has prescribed. The store is clean, organized and well stocked. I use Amazon and PetSmart for my pets and will continue to do so.
June 2026
Thank you Nix! Deserves employee of the year. Above and beyond in service.