Phil Long Dealerships is a reputable automotive business that provides quality service and customer satisfaction. Customers have praised the dealership's knowledgeable and professional staff, who go above and beyond to address their needs. The service department has received positive feedback, with customers highlighting the efficient diagnosis and repair of their vehicles. The shuttle service is also appreciated, making the experience more convenient for customers. One customer even commended the service advisor, Lina, for her great service. However, some customers have had mixed experiences, with concerns about miscommunication between service advisors and a lack of attention to detail, such as leaving a car dirty after service. The dealership has also been known to encourage customers to leave positive reviews, which can be seen as disingenuous by some. Overall, Phil Long Dealerships is a reputable business that provides quality service, with a team that is dedicated to customer satisfaction. While there are some areas for improvement, the majority of customers have had positive experiences and would recommend the dealership to others.
Dudley was wonderful and helpful. He worked so hard to get me my dream vehicle. Dan my finance manager also went above and beyond. Everyone at the dealership was friendly. It was a great experience.
September 2021
Been working with Leah since the end of June and she's been fantastic between all of my indecisiveness with my bronco. She recently helped me get my baby bronc to hold over waiting on my full size. Thanks Leah!!
April 2021
The service is always impeccable!! I have been going here for years and am always treated like family!! One of my favorite places that I don't mind going to for car service because I am well taken care of!!
