The US Post Office in Black Forest is a well-loved, reliable local spot that many customers have used for years. It offers convenient services like mailing packages, buying supplies, and purchasing local wine or lottery tickets. The staff is generally friendly, professional, and helpful, creating a welcoming atmosphere that feels more personal than larger post offices. Customers appreciate the consistent good service, with many mentioning that the employees go the extra mile to assist and treat them with patience and kindness. Most reviews highlight positive experiences, praising the staff's helpfulness and the small-town feel of the location. One reviewer specifically commends a staff member named Kim for her excellent service. Customers feel comfortable dropping off prepaid packages, noting that the staff handles busy times with patience and a smile. However, a few mention inconsistency in service, particularly noting a rude employee at times when they are not making a purchase. Despite this, the overall impression is that the post office provides reliable, courteous, and efficient service, making it a favorite local destination for mailing needs. Many customers express their intention to continue using this post office because of their positive experiences and the friendly environment.
Almost always busy. Can buy local wine in store and lottery tickets. I think the rude employee is no longer employed there. The person who waited on me was very nice!
August 2025
Idk why this place has such bad reviews… there’s almost never a line and Pat is so nice!
December 2024
This place is the only post office I enjoy going to and have been a customer for over 4 years. Always had a pleasant experience. They are wonderful, especially Kim, she is the best!