Verizon Authorized Retailer in Colorado Springs, CO, Victra, strives to provide the best possible experience for its customers. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way.
Customers have praised the exceptional service provided by representatives like Jane and Coleman. Jane was praised for her confidence in explaining details and pricing, allowing the customer to feel confident in their decision to get a new phone and plan. Coleman was commended for his professionalism, patience, and humor in dealing with tech problems, even with older customers.
Overall, Verizon's Authorized Retailer in Colorado Springs, Victra, has received positive reviews for its knowledgeable staff, wide product selection, and commitment to providing an excellent customer experience.
After disappointing results dealing with customer service on the phone, I was able to walk into this store and have my issues addressed by the associate in less than 20 minutes.
August 2026
It’s was good the equipment was failing and I had to wait to process my payment, also the stuff I bought was very expensive and that’s stinks. But the customer service was 5 stars.
July 2026
AWESOME STORE very cool crew! Always a great experience at this store! #2 best store in the area! I always go here if the Venetucci store isn’t packed!
