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“Amazing service by Michelle! Trades in my iPhone 14 Plus for a 17 and she hooked it up getting discounts and promotions I didn’t know I had. 10/10 would recommend”
“Tara C was very kind and helpful to everybody that walked in. I was quoted 2-4 hours for a back-glass repair and they did that, a screen replacement, a cleaning, and optimization in about 1 hour. Super sick.”
“Jenae was amazing at providing service and getting the things I was looking for coming in. Let me know all of my options and was able to get both the phone and watch I was looking for. She was absolutely amazing!”
“Stephanie was amazing to work with! Super knowledgeable, friendly and answered all of my questions. If you want GREAT service from competent people GO TO VERIZON.”
“Ruben was a very courteous and informative person for me and understood my needs! A top notch employee! I don't know what you are paying him but he deserves more!”
“Noah was amazing. He encountered many problems from customer service and kept his cool. We were in the store for over 3 hours, but Noah was able to get all the issues solved and got us set up with our new phones.”
“We live in Pueblo and tried to upgrade and change our numbers, the staff in Pueblo acted like they did not want to help so we traveled all the way down to colorado springs. We met Jeremy and Christian who were so professional and helpful. They upgraded all 5 of our phones and gave us all new numbers ( we moved to Colorado from Pennsylvania) I highly recommend anyone to go see them. I am greatful and the hour long drive was worth every mile. Thank you Christian and Jeremy for helping our family”
“After several very unhappy experiences at other Verizon offices, the office on Centennial was remarkably good. Leona was patient, informative, gracious, and kind. Thank you very much.”
“I came to this location with a unique issue that required fraud prevention to be involved. Although my issue was not resolved, the entire team assisted me during the 4 hours I was there. From Jason attempting numerous times to have an ESIM tied to the phone, to Brandon assisting me an hour after his shift ended, to Chris giving me his personal phone number ensuring me this issue will be resolved on his day off. This staff truly cares about their customers and I will be sending my clients, friends, and family to this location for new purchases and upgrades. I appreciate the assistance these professionals provided.”
“We went to this store to upgrade our phones. Tahni was great to work with. Friendly, knowledgeable and even showed us ways to save money. She started the data transfer, and even anticipated questions that we may have. She has outstanding customer support skills. I wasn't sure before which ATT store to try in our city, but I'll go here from now on. :)”
“Metro by T-Mobile Leadership Team: You have a superstar, in Vijay, at this location. He is exceptionally kowledgeable on your products and services. As well, he's personable, meticulous and very professional. He sure makes it look easy makIng you guys look so amazingly good. Much appreciated. Thank you, Carl.”
“Came in to see if they could repair an iPhone SE 3. They tested it and even put new battery in. Found out it was the motherboard. They didn't charge me and put everything back together. Will come back for all repairs in the future.
They gave honest answers to customers coming in too. Seems like new management. Very personable staff. Shout-out to Tristan G. Repairman on my case, won my future business.”
“⭐️⭐️⭐️⭐️⭐️⭐️
Had major issues transferring my 20+ year phone number with Spectrum Mobile. Another AT&T location completely botched our order, but Franklin Lukas stepped in, reversed the mess, and corrected everything. He worked tirelessly with both Spectrum and AT&T to make it happen. Incredible customer service—highly recommend!”
“Grace was awesome, she knew exactly how to help me when my phone wasn’t working properly. Very knowledgeable and patient! She saved me and my phone today:) thank you!”
“This store is by far my favorite store to go to they are so nice and friendly and they always find a way to help me with my problems, they also worked with me to get me the best deal. And it’s always so clean ???”
“Highest recommended review I can give.I have shopped at this location multiple times.Absolutley great service each and every time.Yami is the best help at cricket I have encountered while being a cricket customer for many many years. I have had unsatisfied service at other cricket locations. This location goes above and beyond every expectation that I have. I highly recommend this store over the others.”
“Anthony did an exceptional job of helping us transfer service and upgrade our phones, and was knowledgeable about all of our questions and concerns. We also setup new internet service as well. It was by far the best service I have ever had with any service provider! 10 STARS **********”
“Great service just got a new phone. The worker areli r , she was patient with me and answered all my long questions. I'll be back to add lines and stay with cricket because of her. Thank you”
“Everyone there are knowledgeable, kind, patient, and genuine. The ATT management and customer service at 7158 N Academy is the very best. THANK YOU for always making my visits such a positive experience.”
“I came to the Verizon store on Dublin in Colorado Springs because the people at the Apple Store had made a mistake setting up my phone.
We spoke with Dillon, he was knowledgeable, understood our issue and immediately began to fix the problem and set up our phone. He was multitasking while handling our problem and noticed that the plan we were on was less than optimal. He fixed our plan, upgraded the other phones on our plan, saved us money on our streaming services all while we waited.
I can’t say enough good things about the service we got from the Verizon store and Dillon in particular. Skip the Apple Store and Best Buy and go straight to Verizon.”
“I visited another AT&T store and my experience was not great. I called the Briargate store and spoke with Zach and made an appointment to meet with him.
Zach was awesome and extremely helpful. He was able to transfer my Verizon account to an AT&T account with ease. He also kindly assisted me with setting up my new phone. I would highly recommend him to any existing or new customers.”
“Unbelievable customer service from Alonzo. When I say Unbelievable, I mean Unbelievable. I showed up at 5:08 with a phone that barely worked with water damage from the night before. The screen wasn't working. But the first thing I did was that I had to send a message to someone important that I couldn't send on my phone, so he willingly volunteered to send it with his own phone without asking. He took his time to show me what all my options were. I decided to add another line which sounds easy, but it was just the beginning of a nightmare. Because I asked him to transfer information from phone to phone, and my phone couldn't function properly, but it could function just a little. Without hesitation, he spent the next hour and a half trying to do Smart Switch on my phone when half of my keys don't work. And any time, he could have just said nope. Instead, he went to work trying everything he could think of, trying to get my information from the broken phone to the new device. He never complained, whined, rolled his eyes, or nothing. At the end, we succeeded by a small miracle and managed to get all of my information to my new phone. However, I don't think there are too many people who would willingly do what he did. He went above and beyond what was expected of him. I've never had anyone work so hard in any way for nothing. I was ready to quit many times, but, he kept telling me that we could try something else and he worked through the entire maze of obstacles without stopping. Unfortunately, I have a lot of medical issue's and I need a phone desperately. Without my phone, my life would have been far more difficult. Finally, he's a 26 year old man who spent two hours with a 62 year old guy who knows nothing about technology. And he knew i was lost, and he took the time to help me. Nobody has ever helped me this much in a sales capacity. Finally, he got me an amazing deal with a new line and was able to get me the greatest deal ever. 65 dollars for a new line, free phone, and all my data transferred. He's an asset to this company and hopefully his supervisors and managers see that his kindness and patience were beyond belief.”
“We came by trying replace a lost phone and AJ was able to talk to our insurance and see about a problem we were coming up against when directed to go online. He was able to save us the unexpected cost of a brand new phone. AJ was knowledgeable and courteous and showed care for his customers. Thank you AJ for your excellent help. Above and beyond.”
“I was having trouble with my phone and I stopped by to get some help and I was helped by a very nice lady. She was patient and knowledgeable. Stefany was able to help me and fix phone. She did it so quickly as well. Thank you for everything.”
“Good experience overall! The staff was knowledgeable and helped me find a plan that fit my budget. The store was clean and organized, and I didn’t have to wait too long. Bought home internet from them and its super fast that too lesser price than other brands.”
“I had been with AT&T for 30 years and was done with them. I couldn’t take the monthly bills continuously creeping up, and probably the worst customer service on the planet any longer. Everything is excruciatingly difficult with them. I finally migrated my family over to Cricket (yes, a subsidiary of AT&T, but a very different, far better experience, and way cheaper). AT&T made the process darn near impossible but the staff at this Cricket store was extremely patient and very helpful. Tamara was excellent and hung in there with me the whole time, and Hayleigh offered a bunch of excellent support as well. These 2 ladies made my day from hell, waiting on the phone with AT&T, much more tolerable. So a big shout out to them for providing superior knowledge and great customer service!”
“I came in to pick up my Xfinity Gateway modem. Terry was quick in getting me checked in and getting me the device. Honestly, I was all done within a minute. Great customer service!!”
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“Jenae is the best. She is so great. She does everything to make sure that you feel welcome and taken care of and loved by the end of the process we can’t say anything but good things about her and her coworker Mo.”