Walgreens Pharmacy receives mixed reviews regarding consistency and service. Some customers report a lack of empathy and difficulties with controlled prescriptions, feeling the staff does not care. Others find the staff exceedingly kind, efficient at filling prescriptions, and good at dealing with concerns, noting it is a welcome change. Specific location staff are praised for being very good, calling about prescription changes, and making deliveries convenient. While some note inconveniences like early closure or outdated online hours, other customers acknowledge the staff shortage and believe the team is doing the best they can, thanking them for their work within their power.