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“Anita helped us find what we needed and she is great at her job. She knew exactly what I was talking about and helped me pick the right product for my project. THANK YOU ANITA!!”
“As a hometown hardware store, they have 90-95% on what I need for home repairs and projects and the ACE Rewards program has saved me a bunch of money over the years. My one wish is that they had more of a lumberyard for wood supply. Also have to pay attention to prices, some items cost more than at the big box stores; I write it off as paying for the convenience of having it within a half mile of my house.”
“Dallas was awesome, he took care of me like if his shift just started, I got there 7:40, best customer service ever, he deserves a raise and a promotion, he explained everything and gave his advice I admire his commitment and patient, god bless you Dallas!”
“The whole visit was great. Took like 2 hours while we troubleshot getting two new keys cut and working. I appreciate the time and effort to get my stuff taken care of.”
“This place is great for people who love their pet they have an awesome selection for dog and cat food decent priced also and a lot of treats and toys I love it here”
“Had 2 warranty returns/replacements today. The girl at the till was new. Haley was her name. I want to thank her coworkers for walking her through a complex warranty exchange. I appreciate the fact you work as a team and help each other out. Most businesses are everyone for themselves, but Brighton store you rock. Thank you”
7:30AM - 5PM
4047 NE County Line Rd, Erie
Hardware Stores
“10 out of 5 stars ?Hands down best customer service I've ever received.First off, I was so excited to find out after 6 years of living here, we have a hardware store in town! What!?We came across this place looking for lumber to custom finish our mudroom. Kirk greeted us when we walked in and helped us find every single thing we needed, along with so much informative knowledge. Kirk really set us up for success and taught me so much! My project went smoothly thank you to him.Prices are incredible. I'm so excited to have stumbled upon this place!”
“Very helpful and walked me though the process as a first time customer. I was nervous due to some of the other reviews but it was easy and delivery was very reasonable.”
“Brian Wilcox went above and beyond for my son-in-law today. Made sure we got the right bathtub and surround at the right price. He even helped to find a cart to help load it. It was very refreshing to have such wonderful help. Thank you again!”
“I had a great experience with Ferguson last week. Before my water heater broke, I had basically zero experience with sourcing parts locally. I called around everywhere; Ferguson answered the phone and was able to help me out and provide guidance when I needed it. When I got there to pick up, the employees were super nice and very helpful again. Overall, this is the experience I expect when buying something expensive. I’m happy to give them my money and will come back again to do business with them.”
6AM - 9PM
16420 Washington St, Thornton
Hardware Stores
“Linda, in the tool rental center, went above and beyond to help fix a rental issue. I had issues with a dump trailer and a tractor that was rented together and she was able to make it right. Top notch customer service and very knowledgeable. It turned a challenging experience into a positive one. Thank you Linda!”
“This home depot is just awesome! We always buy all our home projects needs here because of their great and friendly service here. The customer service here is excellent and always willing to accommodate the customer. One person I want to personally call out is their Assistant Manager, Chris. He knows every inch of this store like a walking computer inventory system. He will stop whatever he is doing to help you out. Everyone here is super awesome!”
“Adding to the amazing reviews for Jon in plumbing. It’s not often you meet someone who could have their own masterclass in plumbing - his experience, patience, and attitude towards teaching the steps and processes for various plumbing replacements instilled confidence I didn’t think I could have around this stuff. I’ve already gone back 6 times for his guidance and he’s been uplifting (even when sick) every step of the way. Thanks Jon for making yourself available for your customers. I also had a very pleasant experience with Barbara in returns bringing multiple items back in one go.”
“Ronald Galvez at the pro desk has been a huge help getting ahold of some siding samples we needed!
very responsive and followed through. overall amazing customer service.”
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“Look, I'm happy to have Airgas so close to home. Getting liquid nitrogen is easy and I get back home before my kiln is up to temperature. More importantly, the staff here is great. They always have been and I appreciate that as much as the location. I've been in at the last minute on a Friday and they helped me out and were as courteous then as they are at any other time.”