Design Within Reach, located in the Cherry Creek shopping district of Denver, offers a welcoming atmosphere surrounded by specialty shops, restaurants, and galleries. The studio features a diverse selection of products for every room, including outdoor furniture, lighting, and bedroom items. Customers have noted the helpfulness and knowledge of staff members, specifically mentioning Catherine and Jacob for their attentive service and guidance while exploring options. Many shoppers appreciate the quality of materials offered at the store compared to other local retailers. However, some experiences have been less favorable, with reports of a lack of staff engagement and missing price tags on products, leading to a somewhat stuffy environment. Regular sales often attract repeat customers who enjoy the staff’s recommendations and the overall experience. Overall, Design Within Reach is recognized for its quality products and the potential for a positive shopping experience, although customer service can vary.
Great customer service by Cathy. She was very helpful designing the interior of my office with amazing and stylish furniture. Much appreciated.
August 2023
We worked with Catherine Reedy and found her to be through, helpful and very knowledgeable. We left with fabric samples, made a decision, and she took care of our order. We mailed sample back after our purchase. Thank you Brad Reed
February 2023
Jacob was very helpful and patient with both of us as we sat in almost every chair in the store. Took the time to explain the different material and options on each piece. We thought the quality of materials was much better than the other stores we went into in the area. Thanks for your help!
