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November 2023
I wish I can give zero stars. Charity, the lady behind the desk was extremely rude. I can't believe someone that works at customer service acts like the way she does. U Haul, you better contract employees that know what customer service is.
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September 2023
Horrible experience with this uhaul! Save your money and use penske or budget. No one is willing to help you and even the uhal customer service wouldn't help me when they changed my reservation without notice.
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September 2023
It’s a uhaul. Same same. But the customer service is the problem. I was refused rental because my roommate doesn’t have a valid drivers license. I do. Me the driver. The renter. ”Too much liability.” Never had this problem in my dozens of rentals. Better service at the federal location.