The United States Postal Service (USPS) is a reliable and affordable delivery service that processes and delivers 47% of the world's mail. With over 30,000 retail locations across the country, USPS is committed to providing secure, reliable, and convenient delivery to more than 157 million addresses in the United States and its territories. Customers praise the USPS branch at 3355 Hudson St for its kind and efficient staff. Cheryl, in particular, is described as "absolutely amazing" - calm, gracious, and a joy to interact with. The branch is well-staffed, with short wait times, and the employees are said to be helpful and patient. While there have been some issues with delayed deliveries due to bad weather, the staff has gone above and beyond to assist customers. One customer, Paul, was praised for his exceptional service in helping a customer retrieve a package before its scheduled delivery, even holding the package from the delivery truck to accommodate the customer's needs. Overall, the USPS branch at 3355 Hudson St is described as a much-improved and pleasant place to visit, with a dedicated team of professionals committed to providing excellent customer service.
I saw the low rating and needed to add my own, I've came here a couple times and got help from the same lady. Each time she has been so helpful and sweet! I've continued to receive great customer service, thank y'all!!!
March 2026
Went during business hours around 3:30 on a Friday and they had locked up and were closed. Frustrating to not be able to pick up a package during business hours that they had held there.
January 2026
The people here have always been great to me and other customers that I see when I am there. There are some that are unusually kind and smiling. The customers waiting in line are generally kind and happy too. This is a really good post office!!