The Durango, CO Home Depot offers a wide selection of top brands, tools, hardware, appliances, lighting, paint, cabinets, and flooring, all in one convenient location. Customers appreciate the good customer service, with staff helping to find items and answer questions. The store is pet-friendly and has reliable in-store availability. However, some reviews mention unhelpful and lazy employees, which caused delays in projects and disappointment. On the positive side, staff like Charlie and Lucas provided exceptional service, helping with orders and going above and beyond to assist customers. Overall, the store provides convenient pick-up options and a good shopping experience despite some staffing issues.
Well-stocked, but it took me almost half an hour to buy a nut, bolt and washer (most of that time spent with the cashier). I asked an employee if I should take pictures of the nut, bolt and washer to avoid any issues, but he cheerfully informed me that they had a new system and it wouldn't be a problem - WRONG.
August 2026
Excellent delivery service by Geoff, thank you so much!!
July 2026
As with any big box store, you already know what to expect walking through the door. Semi helpful staff, way to many aisles, and people around every corner. That being said, I usually always find what I need in a timely manner for a fair price. This trip was no exception.
