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“When you’re visiting Durango, you have to stop at Pine Needle. The staff is so kind, helpful, and knowledgeable! They have really high quality gear at great prices. And they have really cool branded souvenir items. One of our favorite trucker hats is from Pine Needle.”
“After leaving my hiking boots at home and home being 400 miles away, we stopped here for something besides my sandals. The two young gentlemen working were a breath of fresh air after dealing with a couple of other small businesses and their lack of customer service in the downtown area. I apologize I didn’t get their names, but they were friendly, helpful and got me squared away without being pushy. Thank you so much.”
“Great experience here! The manager held a pair of mountain biking shoes for me a few days. I ended up getting a different pair that was a better fit. Smooth and easy process with great customer service. Nice return policy too. Definitely try them out!”
“Fantastic experience! Tremendously helpful and friendly staff, really took the time to understand what I was looking for and understand my needs. I felt their recommendations were based on service versus trying to increase sales. I will definitely be shopping here again whenever I need boots! ???”
“I had a shoe emergency while on vacation in Durango, and this store really came through! They had an excellent selection of everyday shoes—not just the usual urban-hiker styles—exactly what I needed. The staff were friendly, knowledgeable, and eager to help me find the perfect pair.”
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“I am somewhat new to running and went into Durango Running Company for a hydration vest. The owner showed me the vests and let me try them on. He was super patient and did not try to up-sell me at all. He answered all 100 of my questions lol. He even showed me some discontinued vests on sale. He is a super nice guy! The shop has a very welcoming and positive vibe. I will definitely be going back!”