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“Great experience with Brad and Ryan. I have my own ski boots and due to an ankle injury, I couldn’t get one of my boots on. Brad was great on the phone when I called and when I got there, he paired me with Ryan, who was awesome. He sold us special shoe horn so that I could get out skiing immediately. He showed me a long term boot that I will probably come back and buy after this really good experience.”
“When you’re visiting Durango, you have to stop at Pine Needle. The staff is so kind, helpful, and knowledgeable! They have really high quality gear at great prices. And they have really cool branded souvenir items. One of our favorite trucker hats is from Pine Needle.”
“Just love the amazing products in this store! But what makes is the best is the customer service you get! Always nice and helpful. Thank you guys! See you next time!”
“All around exceptional bags, including thoughtful design, individually hand-crafted assembly, and durable for the most extreme conditions despite weighing close to nothing. These are the bags that you buy one time and then spend the remainder of their lifetime (years) bragging about them.”
“Great experience here! The manager held a pair of mountain biking shoes for me a few days. I ended up getting a different pair that was a better fit. Smooth and easy process with great customer service. Nice return policy too. Definitely try them out!”
“Super awesome store for outdoor gear. I go in here all the time just to browse. The staff is also super friendly and helpful - Cody specifically helped me out with swapping some clothes I bought a few days earlier and overall made a great experience for me. Great customer service!”
“I’m so great for for Big 5 and especially to Dillon for being such a big help to us. He was patient kind and knew exactly what we were looking for and how to help us. We drove to the store and he was gracious and just an all-around good human. Thanks, Dillon :)”
“went this morning at 10:00 when they opened up needing a new spoke on my bike I walked out like 15 minutes later with the spoke in it He adjusted the alignment on my front tire too it was an excellent job. Thanks Wyatt. You're a mechanical skills were excellent.”
“This place is aweeesssoommee! If you love fishing and hunting this is the place. So much gear and at great prices. Lots of deals. The shop dogs are also a bonus.”
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“Appreciate the help setting up a new skateboard to get back into the sport after many years. Prices are comparable to other retailers. Nice to have a local shop”