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“ShipOffers lives up to their post on the website!! Steven in particular has helped me and gone above and beyond!! I am so grateful to him. I reached out to him through Linked In and even though ShipOffers company was not responsible for the error, he helped me get in touch with the company who is responsible since I did not have contact information for them. He is the epitome of great customer service!!”
“Rented a Penske truck from this location a week ago. Excellent service and the truck was completely reliable. The manager spent time with us checking the truck for any scratches or dents from the previous renter. He also went over the operation of the vehicle before we left. Excellent service.”
“This place DOES take Amazon returns but only if already packaged with the print label adhered to it already. It does not take boxless returns, it does not create labels, I guess it could sell packing/taping material since it’s a craftstore, but really just think of this as a UPS dropbox with person with a bar code scanner. If you do that, then you can prepare your package accordingly.
Also it’s not clear where it is in the store but it turned out it was just at the checkout counter”
“I had a LOT of printing I needed to do - which is one of the features I greatly appreciate at FedEx. The printer I was using was having issues and the Assistant Manager (wish I got her name!) was incredible at helping me get it squared away. I was expecting an attitude or some type of debate, but she was actually very friendly and a representation of what customer service should be like (seems like it's long forgotten at most places these days...and sadly at this location it has been hit or miss...but she truly was a joy to work with and deserves the shoutout!).”
“Handled my car engine receiving via freight, then delivered to residential and the process was painless. Easy to get a hold of on the phone and coordinate drop-off time and location and nothing was damaged. Competitive price at 250 (cheaper than liftgate freight straight to my house from supplier)”
“Service was fast and very polite. Amazon returns were promptly taken care of by staff, refunds were within 15 mins, thanks to the fast action of the UPS team at this location.”
“Eric at this location has been a tremendous help in finding a package that had a technical parcel issue on delivery. It was a nightmare situation, and he helped me track it down and provide details exactly where I can find it. The regular delivery guy to Greenwood Point Apartments also was incredibly supportive trying to redeliver and locate the package as well. Thanks to them and their detailed work - I was able to get my package out of the Amazon lockers after repeated attempts with Leasing/amazon hub. If not for them, I probably wouldn't have gotten my package and been able to prove the error on Amazon hubs end. They went above and beyond to help me!”
“Had a package I needed to get out by Mondy and Carol even though they were closing opened the door and let me ship it so I can get it there by Monday.
She's a wonderful person with a great personality I really enjoyed the customer service I got.”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“I've been going to this UPS business for 3 years, maybe even more. It started with COVID. They impressed me then and they still do, I won't go anywhere else unless it's necessary.”