“Got me in right away with a derate on my PB 579. Detected the issue with a part on order from a nearby peterbilt. Rush peterbilt said it would be 2 weeks before I could even be seen for anything on my truck. As an OO that wasn’t anything I wanted to hear. New place, new location. Friendly staff. Drivers lounge to fit 5-6 drivers, WiFi , 1 shower, 1 restroom, and a set of washer/dryer. Parking area is pretty big as it’s still new, weird layout but still pretty big. Only downside is they are not 24/7 yet, said should be in the new year so either your staying in your truck if there’s access to it or getting a hotel or staying with a friend. Checked in on Wednesday morning and back on the road Friday afternoon (warranty seemed to be the slow part of the process)”
“Had a great experience renting a truck here. The pickup and drop-off process was smooth and easy. I needed to move my reservation up at the last minute, and they were still able to accommodate me without any issues. Excellent customer service—I’ll definitely rent from them again!”
“I rented a motorcycle trailer to pick up a new motorcycle that I bought. Great experience overall. The only thing I didn't like is that I couldn't lock the trailer to my hitch. It was an old school tongue with no way to secure it safely making it easy to steal. Took me 30 minutes to pick up and 5 minutes to drop off and was only $45 for 2 days. Trailer was in good shape and towed very nicely. No issues at all.”
“Very friendly staff that were easy to work with. I got a receipt ahead of time but an emailed receipt after the car was returned would have been nice to confirm no extra charges.”
“Kendrick stayed a half an hour late to help me with my rental. Awesome customer service.
Of further note, the areas that I inspected were very clean! Very impressed; almost no dust in a huge warehouse.”