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“Installation was easy and simple, despite having to go through a brick wall. Abe was a great technician and explained the whole process! Logging into WiFi for the first time in almost a month is such a great thing”
“Great customer service and support. I was fortunate enough to work with Harrison with transferring services over. He was super helpful and went through all the details to make sure I was getting the best I could. Highly recommend Xfinity mobile my service has been better than Verizon, and Harrison made everything seem easy!”
“Marlene was AMAZING. I had 4 service tickets into T-Mobile customer care call center for 3 days and they couldn’t resolve my problem. I walked into this store and walked out with all my problems solved. Marlene spent over 2 hours helping me upgrade my phone as the T-Life app wouldn’t work and T-Mobile customer care call center couldn’t process upgrades either - their sister was crashed for over 3 days and still was last night. Marlene had so much patience helping me and was so kind. She truly cared and valued her position. Highly recommend! It’ll be the only T-Mobile store we visit moving forward.”
“I had a great experience at the T-Mobile store in Flatirons. Martin R. was extremely professional and went well beyond what was required to help me. I originally came in because I was unable to receive text messages, and he quickly diagnosed and fixed the issue.
While helping me, he also noticed I was being double billed each month for device protection insurance and corrected that as well. On top of that, my screen was cracked and he walked me step by step through how to use my insurance to get it repaired.
Martin didn’t just fix the problem I came in with. He looked at the full picture and made sure everything on my account was right. That level of attention and care is rare. Highly recommend this location and ask for Martin if you can.”
“Our experience at the Longmont Village at the Peaks T Mobile Experience store was excellent. We were assisted by Lan Pham the Store Manager when we switched over to T Mobile and he has provided outstanding service, taking so much time to explain things for us and to ensure that our billing was in order with the original quote provided by online T Mobile. We can't say enough about Lan and his great attitude and willingness to go out of his way to help. Thank you Lan”
“Eric and Arthur from City of Longmont Power were ah-mazing in helping me with an electrical emergency today!! They were prompt, kind, informative, and of course expert electrical specialists. I feel secure having utility engineers like Eric and Arthur serving the City of Longmont community!”
“We have been into this store several times for an issue with a stand alone Apple Watch. Jason was so patient and helpful getting to the bottom of the problem. Once he had tried everything he could do, he waited on the line with us for tech support and helped communicate with them about the issues, what had been tried, and he advocated for the best service for us and a partial refund for some of the time that service to the watch had not been active. Five stars for Jason who provided one of the best customer service experiences I’ve ever had.”
“I went in there on 1/23/26 interested in getting a mobile Wi-Fi hotspot because the Internet/Wi-Fi availability in Longmont is absolutely atrocious! All the staff in there were super welcoming and helpful—especially Michael who had great knowledge about the products available and was able to help me choose the right product and plan for me. It was also pretty quick, because he was so efficient— which I really appreciated. If anyone needs any T-Mobile services, I highly recommend this location!”
“It is not an easy system to transfer phones, but Kevin was terrifically patient, transferred my data and helped me figure out the last steps in the process. Thank you, Kevin!!!”
“Adriana is literally the reason why I switched to T-Mobile! She was so kind and helpful, and incredibly patient - I had to call Transunion and then Mint Mobile - honestly, she kept me from getting overwhelmed!! Please give that girl a raise!!”
“Dan helped me and my daughter move our services to T-Mobile and he was very helpful and very supportive in our decisions thank you for all your help very helpful and knowledgeable glad we moved our services I recommend going to this store in Thornton they are very supportive and helpful thank you”
“I had a great experience here. They were quick to get to me as a customer, and the guy that set everything up was professional and friendly. Wait time was probably 10-15 minutes. We were out in half an hour to set up new service. Highly recommend!”
“This Verizon store is the best in the area! Colton was super helpful and was able to lower my bill and get me new phones. Very informative and honest. Had to go back for an activation and Ian and Anthony were so helpful and got me in and out fast! Would give 10 stars if i could”
“I had the pleasure of working with Victor at Verizon, and he was absolutely fantastic! He took the time to really listen to what I needed, made sure I got the exact products I was looking for, and explained everything in a clear and knowledgeable way. Victor was not only professional but also very friendly, which made the whole experience stress-free and enjoyable.
It’s rare these days to find someone who is both patient and thorough, and Victor went above and beyond to make sure I left completely satisfied. I truly appreciate his dedication and excellent customer service!”
“I recently purchased a new iPhone 17 Pro over the phone, and unfortunately the experience started off very frustrating. For reasons I still don’t understand, the phone was shipped to a Verizon affiliate in Longmont and not the corporate Verizon store. During the data transfer process, several mistakes were made, which caused my new phone to malfunction and created issues with my email accounts. At one point, I was even told that they couldn’t help resolve the problems.
Thankfully, Ramon at the corporate Verizon store in Longmont (1234 S Hover St) stepped in and completely turned the experience around. He worked with me over a few visits to carefully troubleshoot the issues. Ultimately, he had to reset my new phone and start fresh. Ramon patiently walked through all of my settings, clearly explained important features, and showed me how to use functions that matter most to me. He answered every question thoroughly, provided helpful examples, and made sure I never felt rushed. Most importantly, he was empathetic and made sure everything was fully resolved before I left.
I returned again today with a couple of minor questions and to turn in my old phone. Patrick assisted me, and he was equally outstanding. He went out of his way to patiently help and made the process smooth and easy. In my opinion, he is a five-star representative.
Both Ramon and Patrick provided exceptional customer service, and I’m very grateful for their professionalism and care.”
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“I cannot recommend ALLO Fiber enough! I reached out after finally being fed up with the provider I had and that is when I met Jose, Jose walked me through the process of installation, showing every detail along the way! Very Much appreciated!! He cared about my home and my family's internet needs as much as I do! I have 2 pre-teens, if you know then you know!?I was so impressed with the service I had to call Jose's supervisor, Mike. Mike was just as amazing as Jose! I am beyond happy not only with the ALLO team but with the internet service! The quality of internet we're receiving is above my expectations!! 10/10!!”