Boot Barn is a store that offers a great selection of boots and clothes. The customer service is excellent, with employees who are kind, helpful, and welcoming. They go above and beyond to help customers find what they need. The store has a wide ranging selection and a good loyalty program. Boot Barn also offers services like steaming hats. Customers have had great experiences at the store, even when there are issues like computer problems, the employees find ways to satisfy them. The store is considered a top place in town and customers are happy to return. Employees are knowledgeable, informative, and helpful, making the shopping experience enjoyable. Overall, Boot Barn is a great place to shop for western style clothing and accessories.
Boot barn is one of my favorite stores and their customer service has always been amazing. I was there the other day there was an employee named Sammy and she was very welcoming and kept checking to see if i needed help looking for anything! Her customer service is top notch and she is very outgoing and friendly!!
January 2025
Great customer service and the only complaint I have is that yall no longer steam hats to fit!
January 2025
Computers were down. But the cashiers made everyone satisfied with a purchase by hand bills instead of electronics ...I was surprised that anyone in retail still knew arithmetic. 😁
