REI is a well-regarded outdoor gear store known for its commitment to quality and customer satisfaction. The business offers a wide range of outdoor products, including its own line of award-winning gear and clothing. Customers appreciate the knowledgeable and friendly staff, who provide excellent service and guidance tailored to individual needs. Reviews highlight specific employees, like Pari and Tom, for their expertise and patience in helping shoppers find the right products, whether it’s hiking pants, boots, or ski and snowboard gear. The store maintains a positive atmosphere where shoppers feel valued. However, some customers have noted concerns regarding the number of accessible parking spots available at the location. Overall, REI is praised for its great selection, professional service, and a strong enthusiasm for outdoor adventures.
I visited the store to purchase a few items for a camping trip and was pleasantly surprised by the great sale they had. What truly stood out was the exceptional customer service I received. Angel, was one of the best associates I’ve encountered in a long time, he was funny helpful and a delight.
July 2026
Great store. Has all the camping gear we are looking for.
July 2026
Had an issue with my bike, they were able to fix it super quickly and for no charge. Super nice and knowledgeable staff!
