U-Haul Moving & Storage of Golden offers a wide range of services for moving needs, including truck rentals, trailers, cargo vans, and self-storage. Customers have noted that the location typically has the trucks they need, and the drop-off process is smooth. While some customers appreciate the friendly staff and helpful service, others have found the staff to be unhelpful or rude, particularly regarding the app and website. There have been mixed experiences with staff training, which can lead to wait times for assistance. Some customers have expressed disappointment about the lack of military discounts and feel that the staff's responses could be more professional. However, there are standout employees, like Danielle, who have received praise for their support and problem-solving skills, helping customers find better rental plans. Overall, experiences at this location vary, with some customers recommending it for equipment rentals while others suggest improvements in customer service.
