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8:30AM - 5:30PM
2599 US-6 and 50, Grand Junction
Car Rental
“The efficiency of the check-in and out, and especially the friendliness of the staff meant a lot to us. We loved the car we were given also. Thank you, Crystal and everyone! :)”
9:30AM - 10:45PM
2828 Walker Field Dr, Grand Junction
Car Rental
“The service is always awesome and everyone is so friendly! The cars are always clean and I've had no mechanical issues.
Jay Carr, the branch manager, was super helpful and obviously his team is following his lead for great customer service.
Thank you!”
9:30AM - 10:45PM
2828 Walker Field Dr, Grand Junction
Car Rental
“There was some confusion with our booking, we thought that we were going to be paying for everything upon returning the car but it was required upfront in addition to a $400 refundable deposit.
Thankfully the gentleman helping us at the desk (dark, curly hair and round, gold glasses, we didn’t get his name) was so helpful and patient while we figured everything out! So kind and accommodating, that man deserves a raise for how patient he was with us in our brief moment of panic!
The other gentleman, Jason was very helpful as well with finishing out the process. We were able to upgrade for free to an SUV which was awesome!
All around a little stressful for our first time renting a car but everyone was so accommodating in helping us figure it out!”
9:30AM - 10:45PM
2828 Walker Field Dr, Grand Junction
Car Rental
“We arrived and the staff Justice and others were completely professional at the Grand Junction airport. There was a slight delay because the car needed to be detailed, and the staff could not have been more friendly. The team got bonus points because I had left a credit card In a vending machine, located near the car rental location, and the manager went over and found it and put it in the floor safe for us to recover when we brought the car back. It saved us a lot of time and worry. I could not have asked for more professional assistance during the entire process. We drove our car from Grand Junction to Arches national Monument and everything worked great. The fees were what they promised they would be when I booked the vehicle. No hidden charges and no pressures attempts to upsell unless there was something that we wanted.”
“The customer service was excellent. They weren’t prepared with an AWD Rental but made accommodations with an incoming reservation. I appreciated their efforts!”
“Thank you Eric! Getting through line was efficient. Picked up vehicle. Issue with gas not being topped off and Eric was there right away to help. Waited 5 mins and was on my way. Staff was very helpful and friendly. Things happen and staff corrected. Best experience with a rental agency.”
“We had a good experience. The person at the counter was friendly, gave us a decent car and it was a very easy pick up. People tend to leave reviews when their experience is bad so it might seem more negative than it actually is.”
“Not sure how this place has such low reviews ? They were awesome..special shout out to Riley and Lindsey ..they answered all my questions..were very knowledgeable and friendly, and just a overall great experience renting from them.”
8AM - 10:30PM
2828 Walker Field Dr Suite 102, Grand Junction
Car Rental
“Our travel agent booked us the wrong rental car agency, on the wrong day, at the wrong location, and then sent us to another location where they promised us a car. Vincent at Hertz (airport location) was amazing!! He apologized for the travel agent's mistake and explained that we could wait to see if a car becomes available. After 30 mins, there was a cancellation and we were on our way. He even got a call from our agent who tried to blame the rental agency. VERY happy that Vincent was there to help us. Appreciate his kindness in a very stressful time.”
8AM - 10:30PM
2828 Walker Field Dr Suite 102, Grand Junction
Car Rental
“Dollar in Grand Junction had the best price. However, I almost didn't rent because of the negative Google reviews. However, I did rent and was pleasantly surprised. The rental was arranged several days in advance and I paid in advance the daily rental amount. Taxes and fees were paid when I picked up the SUV. The lady at the rental counter was friendly and professional. She offered but didn't push insurance, gasoline pre-purchase, etc. The vehicle had less than 10,000 miles and was clean and in tiptop shape. My rental lasted 975 miles over nine days. Vehicle return was with same nice lady. There were no surprises and without hesitation, I would rent with them again.”
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“Dave , has been hands down incredibly helpful to both my husband and I. We have driven several of his cars and have been pleased with what he has available. He would have given us the shirt off his back if we had needed it. Dave goes above and beyond to be a friendly face, a helping hand and to give encouragement. Thanks Dave, we appreciate you.”