The Verizon store in Grand Junction is noted for its great sales staff who are not pushy and for providing amazing, patient, and professional service. Employees frequently go above and beyond, helping with phone issues like a black screen from settings or resolving billing problems, often saving customers money. The team is described as extremely helpful, friendly, and dedicated to creating a good experience. Customers praise the store's new look and highlight that it is the best in the area for its service, professionalism, and handling of account and phone issues correctly. The store offers mobile, 5G home internet, and business services, with options for in-store appointments, online orders, and pick-up.
I'm giving 5 stars for Spencer, amazing rep give him a raise immediately as for the corporation itself you need to get a clue, support your employees instead of outsourcing labor and investing in artificial intelligence programs which everybody hates and nobody asked for.
July 2026
Jonathan is the best! Very kind, helpful and he speaks Spanish! We went there for a prepaid line and everything is working fine!
July 2026
McKayla was fantastic! She got me in and out fairly quickly, was very kind and personable, and extremely helpful throughout the whole process. This is the best experience I’ve ever had at Verizon, and I appreciate the thorough explanation and service that was provided. She is great and deserves a raise.
