Victra, a Verizon Authorized Retailer in Grand Junction, CO, offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers appreciate the knowledgeable and friendly staff who go the extra mile to assist with their needs. Several reviews highlight the excellent customer service, with staff members being patient, informative, and personable. The store staff are willing to stay late and make sure transactions are completed smoothly, creating a one-on-one service experience that is rare nowadays. Customers also mention that the staff helps clear up confusion about accounts and provides guidance through the available options. However, some note that the Verizon store at the mall has poor Wi-Fi, which can make certain purchases more difficult. Overall, the store maintains a reputation for trustworthy, helpful, and friendly service, making it a top choice for those seeking Verizon products and support in the area.
Angel was very helpful trying to find the tablet I was looking for. Great customer service!!!
June 2025
This Verizon store is the best!! The staff are so friendly and accommodating! They explained everything and got us the best deal possible. No up sales or hidden changes.
June 2025
Talking too fast and not explaining all that great. Doesn’t realize it’s been five years since I get a new phone.
