This Verizon store is known for its excellent customer service and knowledgeable staff. Customers appreciate the friendly and helpful employees who make the process of upgrading phones smooth and stress-free. Several reviews highlight staff members like Isaac, Dylan, Bradley, and Gus for their professionalism, quick resolution of issues, and willingness to go above and beyond. Customers also value the store’s caring attitude, with staff entertaining children and providing free items to enhance the experience. Many mention that other stores often do not offer the same level of support, making this location stand out. Overall, the store provides a positive, supportive environment with dedicated staff committed to helping customers find the right solutions and enjoy their experience.
8-4-2022 Went to get a new phone for my husband this afternoon. We had such wonder customer service from Grady and Rus the Cellular Plus Verizon store in Lafayette Colorado. We were able to purchase the phone, transfer his data all in about 1 hour. Very patient and knowledgeable. They answered all the questions we asked.... read full comment
July 2024
Dylan was a great help from the moment I walked in the door! Having not purchased a new phone since 2017, Dylan made the whole process a breeze and I’m very happy with my purchase.
July 2024
Issac was enormously helpful He spent a lot of time setting up my new phone and was very patient.
