Gerber Collision & Glass Lakewood is a local auto collision repair shop for all makes and models, backing its work with a National Lifetime Guarantee. Multiple reviews highlight it as a positive and great experience, with many calling it the best or most positive auto experience ever. Customers report high quality work, with cars repaired to original condition and often looking better than before. A consistent strength noted is exceptional customer service and communication. Staff members are described as amazing, courteous, friendly, and communicative, going above and beyond. Specific practices like consistent updates every Tuesday and Thursday via phone, voicemail, and email are praised for keeping everything very clear. The shop is also commended for speediness, reasonable and fair estimates, honest truthfulness about costs, and accommodating customers even without an appointment. Many reviewers state they highly recommend this collision center.
I had a wonderful experience at Gerber. Nikki provided top notch customer service and kept me updated on the status of my vehicle almost daily. They performed the work faster than expected and my vehicle looked great. Thank you!
March 2025
I had extreme hail damage on every panel of my Telluride. Kim called me every Tuesday and Thursday to update me on the progress. That was awesome customer service! Brian was amazing as well, and Emily was always courteous on the phone when I would call.
February 2025
Most positive auto experience ever! Nikki checked in consistently via phone call, voicemail, and email every Tuesday and Thursday. Throughout the whole process. Everything was always very clear. My car came back looking way better than it did before the accident.
Specialties: Bumper Repair, Auto Glass, Auto Body, Collision Repair, Dent Repair, Collision Center, Windshield Replacement, Auto Body Repair, Body Shop
