Gerber Collision & Glass Lakewood is a local auto collision repair shop for all makes and models, backing its work with a National Lifetime Guarantee. Multiple reviews highlight it as a positive and great experience, with many calling it the best or most positive auto experience ever. Customers report high quality work, with cars repaired to original condition and often looking better than before. A consistent strength noted is exceptional customer service and communication. Staff members are described as amazing, courteous, friendly, and communicative, going above and beyond. Specific practices like consistent updates every Tuesday and Thursday via phone, voicemail, and email are praised for keeping everything very clear. The shop is also commended for speediness, reasonable and fair estimates, honest truthfulness about costs, and accommodating customers even without an appointment. Many reviewers state they highly recommend this collision center.
Gerber did a great job repairing my Subaru after I got rear ended. Kim was absolutely awesome to work with. She kept me informed, was super organized, and went above and beyond in her customer service. Everything went smoothly with insurance. My car was finished a day early too. Highly recommend - and ask for Kim!
January 2026
I found myself in an interesting predicament and while I didn't actually go there, I spoke with Emily on the phone,and her customer service skills were awesome...told me accurate and honest info that made my quest easier and did so with a great and friendly demeanor.
July 2025
I had a wonderful experience at Gerber. Nikki provided top notch customer service and kept me updated on the status of my vehicle almost daily. They performed the work faster than expected and my vehicle looked great. Thank you!
Specialties: Bumper Repair, Auto Glass, Auto Body, Collision Repair, Dent Repair, Collision Center, Windshield Replacement, Auto Body Repair, Body Shop
