GUESS Factory at Colorado Mills provides a welcoming and friendly shopping experience. Customers report consistently awesome and great service from the helpful staff, who are described as polite, professional, and outstanding. The team frequently goes above and beyond, helping to find correct sizing and specific items by checking stock in the back. Staff assist with purchases, exchanges, and questions in a very professional way, including helping to sign up for savings. Reviews highlight excellent customer service skills and recommend this location for shopping needs. Many customers state they will definitely come back.
Shopped here for the first time yesterday!! The beautiful woman with glasses at the register was very polite and professional, a very welcoming store!
August 2022
Needed a new pair or shoes for work, so thought I'd come by. Found a pair for my dad's birthday and a pair I liked, but not in the right size. Ian was excellent, helped me find the size I needed in the design I wanted, and helped me sign up to save a good amount on both pairs. Will definitely come back!
January 2022
Update on shoe posting....went back and saw a different manager who gave me full credit for the purchase of new tennis shoes. I am very pleased with the outcome. I am hopeful mangers will strive to be consistent with customer first focus.
