Propane in Lakewood, CO

“I’ve used this U-Haul rental before with a good experience, but a couple of days ago I rented here again and was helped by Isaac. Isaac was extremely friendly and helpful and made the whole experience so simple. Thanks again, Isaac!”

“After an incredibly stressful move, getting sick, being sore from moving, & administrative confusion contacting corporate for help, Brittany was a real HERO helping with the return process!!! I cannot say enough good things about Brittany. She kindly & clearly laid out the details of our rental, & helped me understand where some confusion came into play & never made me feel poorly about struggling to navigate the process. She was extremely helpful, positive, & experience-focused at the end of a hard time moving which made the whole thing so much easier & more enjoyable. Thanks to Brittany we will absolutely be using U-Haul services again in the near future. My husband & I are exploring Colorado in short-term, furnished homes but want to bring our own flare like kitchen, closets, & comforts each time we move—for this reason we utilize moving rentals every few months. We had been frustrated with the experience until speaking with Brittany, now we will be returning again & again. Thank you for all your help, your kindness during a challenging time, & showing us how to navigate the rental & return process seamlessly. Brittany is the best!!!!”

“Got a hitch installed on my Forester here. The manager and hitch pro in this shop were fantastic. Special shout out to the hitch pro (who's name I didn't catch, but he's a tall younger guy with glasses) he went above and beyond in helping me make sure everything was good with installation. You can tell he really knows his stuff and takes a lot of pride in his work.”

“Huge thanks to Manuel. Guy knows his stuff, helped me out with my propane tanks and showed me the right way to bleed the air out at home. Solid service, highly recommend.”

“This location has the best customer service, Itzel made my life so much easier by offering products and services that actually helped. I appreciate their kindness and support.”

“I called the Uhaul customer service line because I do not have time to call each location to see which location has the pieces to install a hitch and also be able to do the correct wiring harness. The customer service lady gave me the Uhaul on the opposite side of town that had the correct pieces and could install the same day. Well I get over there to find out that they do have the correct pieces but the installation guy is out sick and the owner Dala does not know when he will return to reschedule. So I bought the pieces. At least I had the pieces and she nicely loaded them up for to me to take home. Ultimately, I feel like I should of been angry because services were not rendered. However the way the owner treated me and explained the situation truthfully being Memorial Day weekend to wreck my plans because her guy wanted an extra day off is really unacceptable. But Dala was exceptional giving me other options that another location can put it on for me. I'm going to go ahead and give Dala and this location 5 stars because at no time did she ever give me attitude or a problem. She had apologized and it is was it is. Thank goodness I did find another location to put it on but at least this location provided half of the project. I would still go back there to rent a truck or buy any type of moving necessities.”

“I've had personal and responsive customer service since enquiring about delivery. On the first delivery, the propane truck became mired in our field while tuning around, following 3 inches of rain. I finally asked a local farmer to bring his tractor over and I paid him $200 cash. Suburban called the next day and had credited my account for the $200. The incident was an unfortunate miscalculation, but I really appreciate Suburban's response!”

“I called the Uhaul customer service line because I do not have time to call each location to see which location has the pieces to install a hitch and also be able to do the correct wiring harness. The customer service lady gave me the Uhaul on the opposite side of town that had the correct pieces and could install the same day. Well I get over there to find out that they do have the correct pieces but the installation guy is out sick and the owner Dala does not know when he will return to reschedule. So I bought the pieces. At least I had the pieces and she nicely loaded them up for to me to take home. Ultimately, I feel like I should of been angry because services were not rendered. However the way the owner treated me and explained the situation truthfully being Memorial Day weekend to wreck my plans because her guy wanted an extra day off is really unacceptable. But Dala was exceptional giving me other options that another location can put it on for me. I'm going to go ahead and give Dala and this location 5 stars because at no time did she ever give me attitude or a problem. She had apologized and it is was it is. Thank goodness I did find another location to put it on but at least this location provided half of the project. I would still go back there to rent a truck or buy any type of moving necessities.”