StorQuest Self Storage in Lakewood, CO offers a range of storage solutions, catering to various customer needs. The facility is known for its cleanliness, with many reviews highlighting the spotless environment, including well-maintained bathrooms. The staff, particularly Cierra and Carl, receive praise for their friendly and reliable customer service, helping customers choose the right units and addressing concerns promptly.
While the facility provides a good overall experience, some customers have reported ongoing issues, particularly with the elevators, which have faced repeated breakdowns. Although management has acknowledged these problems and aims to resolve them, frustrations have arisen from the delays and perceived lack of urgency. One customer noted a positive interaction with the district manager, who was understanding and responsive, contrasting with their experience with on-site management.
Additionally, the climate control within the storage units is appreciated, ensuring a cool environment for stored items. Despite some challenges, many customers recommend StorQuest Self Storage for its clean facilities, helpful staff, and commitment to addressing issues, making it a solid choice for those in need of storage solutions.
This place is amazing if you don't need access to your stuff all the time. Most complaints are because people need access very often. But I like the limited hours. Keeps the drug users away haha. Top notch employees. This place is the best I've had in 10 year and over 40 storage places.
September 2026
Bob was very patient to show me to my unit and answered questions I had. So far so good.
September 2026
I've been using this facility for years and I've been happy with them the whole time. My interactions with Bob since they were bought out by Storage King wsas great. He was so kind and helpful I would definitely recommend them!
