Nordstrom Rack is a popular off-price store offering a wide selection of fashion and home items at prices up to 70% off. With over 200 stores and an online presence, it serves customers looking for great deals on brands, including many from Nordstrom stores. Shoppers appreciate the good selection of men's and women's wear, often finding stylish options even from previous seasons. The staff are generally friendly, helpful, and provide excellent customer service, with specific praise for their patience and understanding during shopping and returns. Many customers highlight the quality of service, mentioning staff members who assist with fitting rooms and alterations, although some find the alteration pricing confusing and somewhat expensive. The store offers alteration services for both Nordstrom and non-Nordstrom items, with some customers expressing frustration over inconsistent pricing. The shopping experience can vary by location; some stores are well-organized and enjoyable, while others may feel chaotic or disorganized, with merchandise scattered and long lines at checkout. Despite occasional issues like busy parking or store clutter, shoppers remain loyal, drawn by the great deals, friendly staff, and variety of products. Overall, Nordstrom Rack is seen as a fun, bargain-filled destination for fashion and home shopping, appealing to those who love finding stylish items at a fraction of the regular price.
