7AM - 10PM
551 S Hover St, Longmont
Electronics
“I recently purchased a new iPhone 17 Pro over the phone, and unfortunately the experience started off very frustrating. For reasons I still don’t understand, the phone was shipped to a Verizon affiliate in Longmont and not the corporate Verizon store. During the data transfer process, several mistakes were made, which caused my new phone to malfunction and created issues with my email accounts. At one point, I was even told that they couldn’t help resolve the problems.
Thankfully, Ramon at the corporate Verizon store in Longmont (1234 S Hover St) stepped in and completely turned the experience around. He worked with me over a few visits to carefully troubleshoot the issues. Ultimately, he had to reset my new phone and start fresh. Ramon patiently walked through all of my settings, clearly explained important features, and showed me how to use functions that matter most to me. He answered every question thoroughly, provided helpful examples, and made sure I never felt rushed. Most importantly, he was empathetic and made sure everything was fully resolved before I left.
I returned again today with a couple of minor questions and to turn in my old phone. Patrick assisted me, and he was equally outstanding. He went out of his way to patiently help and made the process smooth and easy. In my opinion, he is a five-star representative.
Both Ramon and Patrick provided exceptional customer service, and I’m very grateful for their professionalism and care.”
“I don't understand the bad reviews. This place is always open, they always seem to have a competent staff member. I can always count on them for an early morning coffee before anywhere else is open. I'd imagine it's a tough gas station to run because it's always so busy. I would recommend this gas station to anybody looking for late night snacks or a place that's open.”
“I just wanted to take a moment to recognize Dash for their outstanding kindness and incredible customer service. Every time we visit Target, whether for a quick checkout inside or a Drive Up order, Dash is always such a joy to interact with. They are consistently friendly, helpful, and genuinely seem to care about making each experience a positive one.
There was an issue with one of our drive up orders recently and Dash was, as always, so helpful in getting it solved.
I just appreciate them so much! I hope they get a promotion… it’s people like this that should be in charge!”