Home Services at The Home Depot receives reviews highlighting helpful staff and strong customer service. Customers describe employees as amazing, helpful, kind, and quick, noting they go above and beyond to solve problems. Specific assistance included helping with order pick-up and loading, resolving delivery issues with appliances, and calmly addressing customer frustrations to make things right. The service desk is noted for being super helpful. Reviews state the staff restored faith in customer service and keep their standards at a high level. Customers find the store to be their go-to for years, appreciating that it usually has the supplies needed and that returns are very easy. The overall experience leaves customers feeling appreciative and with their expectations exceeded.
Picked up some kitchen cabinets today. Bryson in the “Returns/Pick up” department was amazing in helping me get the order and then loading the cabinets onto my trailer. I really appreciate his time and assistance!
April 2022
Great Customer service. Very friendly employees. Beautiful clean store. Always a good experience.
March 2022
I was having a terrible day and Abby at the service desk was super helpful. She was kind and quick to help. It was just what I needed! I noticed her doing the same great job with others and it made me smile so much! Thanks Abby at Home Depot!