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“Very pleased with the service here! As a first time DIY-er Natasha was so good and patient with me, everything from plants to drywall to threading my new ratchet straps! Amazing person! Lyn at the paint counter was also wonderful and prompt, also answering all my questions and getting my paints ASAP. The service counter was also great when I needed to return some things and even unable to find my receipt they were quick to find it for me in the computer.”
“Thank you Alex for breathing in new life to my old machine right in the store while I was there with my grandson today. I am forever grateful for your expertise.”
“Zach and Ryan in computers, were absolutely amazing. I didn’t initially realize Zach was in training as he was confident and thorough, knew the products and explained them to me in a way that I could understand. Wow! Thank you all for making this an easy process for me. Angel at Geek Squad was great too!!”
“5 Stars for Linda specifically!! She is so friendly and knowledgeable. We always know our questions will be answered with a smile and good conversation when being assisted by her. Our pup loves her just as much as we do too!”
“Miss Vic helped me and my friend navigate a project we knew nothing about with professionalism and patience.. it was a pleasure to come and be helped and not be lost in a hardware store”
“I was looking for a specialized tool in store. It was not available, even though it was not in stock, Raee went above and beyond to help me find the tool online, and helped me figure out how to make my complicated housing project easier. I am incredibly grateful for his help and positive attitude. Thank you Raee!”
“Give Justin a raise, outstanding employee. He did a fantastic job cutting my plywood into the exact dimensions required for my project and was very committed to being as precise as possible which is rare these days??”
“We drove an hour and a half to pickup an order from Lowe’s only to find out that the items were not actually in stock despite everyone’s computers showing 122 as being available. My wife spent almost two hours in Lowe's trying to sort it all out only to come home empty handed. I asked her to request lowe’s to deliver the item to us and she was told that we’d have to call back another day to make those arrangements. Ironically we then ordered the exact same item from this HD… and they had the exact same problem… only 10 in stock when we needed 25. The difference? The HD manager (Jeff) immediately arranged for delivery to our jobsite from the DC. Actually it was even faster than the next business day, he arranged delivery on Memorial Day… a holiday. That was a lot of wasted time and effort trecking to Lowe’s for this item we needed… and you can see the side by side difference as to Lowe’s vs. HD’s resolution. Lowe’s added another todo for another day (which is busy enough already)… HD got it done.”
“I went in this past weekend to buy a new door lock and get it rekeyed. The man that helped me was super knowledgeable and got it rekeyed really quickly. Treat this guy well as he is one of your best employees!”
“John was so excellent! He used a big machine to get a whole pallet of ice melt from a very high shelf for me with no complaints. Was super friendly, kind, and helpful. Home Depot is always amazing but I particularly love this store! Always well organized with great staff!”
6:00 AM - 10:00 PM
10555 W Colfax Ave, Lakewood
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“I needed double sided tape. Was assisted by an employee for a solution. That quick. In and out. I had to use gorilla double sided tape for a home project. My process was this, place regular masking tape first, then place the gorilla double sided tape onto the masking tape, (much easier to remove). This worked fine. With double sided thin tape (was not available) but is the preferred method for routing out a baseplate on my home made router table.”
6:00 AM - 9:00 PM
5405 Wadsworth Bypass, Arvada
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“Deliver! Deliver! DELIVER! That's all they do!Kylie - Thank You! You've instilled faith again in what customer service should be! My project might be in Longmont, but I'm bringing my business to Arvada.Ron/ Gris - I'll see y'all soon”
“It is hot for the past couple of days in Colorado. And I mean really hot! I wanted to a an air conditioning that best fits my needs because for some reason, the vent is hardly blowing any air. I got the air conditioning I needed just for my room. It was a blessing. Shoutout to the employees who made this improvement possible.”
“Rented a van to move some lumber. Very helpful staff that was able to help me out.
The only problem was with some misleading information about filling up the tank. I was informed that I would be refunded whatever I filled up the tank with and I just needed to bring the receipt in. Turns out this was wrong. During checkout the woman working there tried to tell me it would be refunded separately? It made no sense but after a few minutes of trying to get more clarification I gave up and left. The woman was not able to refund me like she promised and this didn’t surprise the other rental worker who was able to straighten things out a few weeks later when I went to ask for the refund.
Good, affordable rental for a short haul. DO NOT FILL UP THE TANK.”
“We bought a bathtub and the remodel took longer than expected. When it was time to install the tub we realized that is was the wrong handed. It was over a year old. We returned it to the store and the store manager went above and beyond. We got a store credit which was more than we paid (the price went up over the year). Couldn't be happier with the customer service we received. Even the customer service representative was helpful and did everything they could to try to return it before calling the store manager.”
“Great staff. Debbie the forklift operator, assisted by Stephanie and Harlan, really helped make it easy to buy and load pallets of material. Every time I'm in, I feel like the staff cares about assisting if needed.”
“I had an issue with the washer and dryer I purchased at Littleton Lowe's. I called and spoke with Clint, who did an amazing job fixing this issue right away! Thank you, Clint, for making my experience with Lowe's so great.”
“Great store. Check out their Graber Shop at Home program for custom window treatments. They guide you thru the process of helping you choose your blinds, shades, shutters or drapery, simplifying your purchase. They also have great professional installers! I loved my Design Consultant and the consultation and measure were complimentary!”
“We want to thank Tanya, Kitchen Designer at store #1514 for all the hard work she put into designing our kitchen. We had gone to several other kitchen design places, (some we even paid a small fee, to) before we settled on Home Depot, because we were skeptical of going to a "big box" store for this big of a home project. We found the specialized Kitchen Design places continually trying to upsell their products and services because they worked on commission. Other Kitchen Design places didn't want to take the time to listen to want we wanted but wanted us to make quick decisions so they could move on to another client and more commissions. However, Tanya, Kitchen Designer at Home Depot #1514, took time to really listen to our wants and needs and did her best to design the kitchen with that in the forefront of her mind. She was always responsive when we had a question or concern. We are nearing our project completion and couldn't be happier with our kitchen and the help we received from Tanya, Kitchen Designer at the Alameda and Pierce store in Lakewood.”
“I rarely do reviews but I wanted to give this group 5 stars for providing exceptional service and a great product and buying/renting experience. I'm renting to own a beautiful couch from these guys, the couch came promptly on the date scheduled, no charge for delivery and installation, and they even called me 3 weeks after delivery to check up on things. Great job guys and I will be back!”
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“Went to Home Depot in Morrison (lovely big store) and bought a portable air conditioner and Ryobi weed whacker, Quinn was very nice and helpful. Thank you! Quinn.”