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“After dealing with the horrible customer service from the cricket on 44th and Wadsworth. crystal very nice and very helpful Got my service on my phone She gave me excellent customer service she’s a great manager”
“I went to the Verizon on 92and and Sheridan and the worker there tried to upsell me the iPhone 17 and told me my new monthly bill would be close to 215$ I told him absolutely not and that he’s out of his mind! Haha luckily I went to the Verizon on Wadsworth where I met my hero for the day. Nick was fast, professional, and knew exactly what he was doing. Traded in my old device and got the iPhone 17 with a much better monthly rate! Absolutely recommend coming here!”
“Michael G was amazing at assisting us today with three phone transfers!!! He answered all the questions and put our needs first and help with all 800 of our questions!!!
Thank you!!!!”
“iPad charging issue and these guys took it in back, cleaned up the charging port in a few minutes and handed it back to me with no charge. I will be going back there for sure if I have any other issues.”
“Had a wonderful experience today with Kennyann she introduced me to my first iPhone was very helpful and very knowledgeable with all the phones as well with getting everything transferred and set up incredible customer service”
“I was having trouble getting my phone ported over from Xfinity, and Ian quickly figured out the issue and got everything taken care of. He was friendly, personable, and made the whole process super easy. Based on my experience, I would definitely recommend this store to others.”
“Christian Collins and Martine have been very helpful in working with me with a difficult and time consuming return. He has been able to answer question and advocate for excellent customer service. Thank you !!!”
“Angel provided outstanding customer service! He was friendly, patient, knowledgeable, and made the entire process easy and stress-free. It’s rare to find someone who genuinely cares about helping customers, and Angel went above and beyond. Thank you for the excellent service I truly appreciate your professionalism and kindness!”
“Krista Lara Juarez is AMAZING! Not only was she working with another customer when we came in, she also took the time to complete our transaction in purchasing our new devices, but also transferred data to our new phones. Very kind, professional and knowledgeable.”
“Anthony is a total Rockstar! We were transferring from T-Mobile to AT&T, and he went over and above to help us make it happen. He was crazy knowledgable, kind, service oriented (he offered to help me on his day off!), and genuine. I would highly recommend him to anyone who needs assistance.”
“I went in to the store and received the best customer support that I have ever had in my 46 years on this earth me and my wife felt like family bye the time we walked out of the store thank you Deandre and Jeremy”
“Kylee I believe that's her name who sat an helped me for 3 hours trying to get my new phone up an running ! She's truly been amazing help! I can't thank her enough. !(:”
“I really appreciate the great customer service by Army at the store at AT&T store at Orchard. I got a new phone and line for my business that was seamless. She helped me so much and helped me save on my new plan. Loved her, great at what she does.”
“This store has saved me three times. Helped me when my phone was lost and also when I had to replace it without access to any of my bank or email info. Very good at trouble shooting and finding a way to help despite difficulty! Would recommend!!!”
“Came to this location after spending an hour at another location where they messed up my sim as well as my daughter’s sim to her phone with no explanation, Kim helped fixed the problem in under 10 minutes she really knows what she’s doing. Will definitely go back here if needing anything again.”
“Yareli is incredible!
I stopped by after losing my phone, and she made the experience of replacing it easy and stress-free. She was absolutely lovely, very knowledgeable, and truly professional. Because of her, I can't imagine going to any other Cricket next time I need something.”
“Aldo was wonderful today and had so much patience with my elderly father who was having trouble learning a smart phone. I am so glad we found this location, it was worth the further drive and we will be back for future purchases because of his customer service.”
“Anna is so patient and proficient with multitasking. She helped my mom get her a new phone and was able to retrieve pictures and everything else. Made my mom a happy lady. The line got 5 deep and she handled it quite well getting everybody in and out in a professional manner. Thank you Anna appreciate you so much!!”
“I visited this location to get help with my service and the gentleman was more than helpful. He helped me reinstate my service with a brand new phone and number. The customer service was impeccable.”
“I went to this location to upgrade my phone to an A15. Online, it gave me a price of $ 155 with the activation fee and taxes. Since I wanted to pay cash. I went to this location, and she quoted a price of $210. I asked why she said the phones are cheaper online. Also, earlier this week, I got an A15 for my daughter. Her phone was destroyed by some people she used to hang out with. We got her phone for $179.00 with the case, activation fee, and taxes. I don't understand why the price for an existing customer who has been with Cricket for almost 20 years. It might be necessary to go to a new carrier. ?”
“Great experience with AT&T support. I received the modem, canceled the service because I had to leave town, came back a week later and called to reconnect internet to the same modem they originally sent me. I’ve now been on hold for over an hour while the team carefully researches my case. In the meantime, I even managed to drive out, buy some beer, come back, and drink two bottles while waiting. Honestly, it’s turning into a pretty peaceful day of silence. Looking forward to eventually having internet again.”
“I had a great experience with Leslie. She was extremely knowledgeable about the products and didn't pressure me to buy anything I didn't need. She made an annoying situation a great one. I'll refer people to her personally.”
“I had thee most wonderful experience at Verizon today. Jessica helped Me with my phone. Not 2 minutes later she handed it back to Me and it works better than ever!”
“I left boost mobile to bundle through another carrier, but had no complaints about Boost. I needed quite a bit of help getting the transfer # pin, and their customer service was excellent (and that was for someone leaving them!!!). I wouldn't hesitate to go back to Boost (or recommend them) because of that experience.”
“Ana is AMAZING. I can't recommend her highly enough. Quick, knowledgeable and very helpful. Got me into a great phone at a great price. Friendly and patient!
☺️”
“Great store experience. Jesus was very candid about everything and genuinely trying to help me. He found multiple instances on our family plan where we were paying too much, and helped us remove them. Would definitely recommend this Verizon store.”
“Christian was super informative. He was really calm explained everything even though it was a very complex business account took his time ended up being multiple visits.
As frustrating as changing cell services is, I can’t stand doing it. He actually made it somewhat enjoyable very consistent walk me through the steps of what I needed to do Even to get reimbursed for my trade-in and credit for all of our phones. Good job.”
“I just wanted to say that the customer service I got here was great!
I had an issue where I had to factory reset my phone and I was having trouble with Google and 2 step verification when I reset it.
I went to the Cricket near my house first, which is on 72nd and Sheridan. The woman there was no help at all.
(I wouldn't recommend going there.)
I decided to try the other Cricket store a little further away on federal, and I was so happy that the guy here was friendly and helpful and also fixed the phone in about 5 minutes.
If you go to Cricket, go here!”
“This location is really good I've been coming here for a few years and they always treat me really well they've also gone outta their way to find me specific models. I won't go anyways else, Brenda knows this biz very well.”
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“Jared Bridgman was fantastic. Honest, trustworthy and efficient. Actually cared about what I was buying and making a good financial decision. Really appreciate your help!”