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“Staff friendly and very helpful. You can try and do it online but with automated attendant good luck!! You stand about zero chance of talking to a live human online for plan information or certainly technical support.”
“Ignore other reviews.Tiffany, Josiah and the manager Kristen were all fantastic and patient to help us change over 4 lines from another carrier and setting up transfers to new phones. Saving money and getting great service.”
“Incredible team here. After awful previous experiences, the Parker store has done a fantastic job of making things right. After being a customer for over a decade, these guys provide the customer service that T-Mobile was built on.”
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“Drove miles & miles to get what I had heard was incredible customer service. I must say I was not disappointed. I came in on Saturday, and the service Marcus and Lisa (Store Manager) provided was outstanding. They provided a seamless process to replace my old phone and transfer data to the new one. Told me it would take about 20 minutes, so we left and came back to a finished product. Lisa, at that moment, took multitasking to a new level. She was helping one guest in the store, one on the phone, and recognized me and got me my phone from behind the counter to get me back out of the store in no time.
Thank you.”