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“Employee was great at helping me to replace my old phone which had Quit. I didn’t think the choices for cases was what it should be. That’s inventory not employee. It isn’t his job to do a really difficult job of pairing with old watch. I spent 3 hours at Genius Bar in Park Meadows trying to get everything set up and it is their job! Changing passwords at a location other than home isn’t anything a sales person fir AT&T should have to do”
“I was referred by the Apple Store because I’m rough on my screen protectors. I purchased a case a screen protector, pop socket for my new phone and Brandon had my screen protector applied with case on before I knew it and I was done in minutes. Amazing”
“Seraphine was an amazing help! She was very knowledgeable about my phone restarting issue and gave me some very helpful advice. I would definitely come back here again.”
“My experience @ My in store service with Daquan was quick fast & sufficient. He was very kind & professional & very knowledgeable about my account & gave me the correct person to get in contact with about my bill & overpayments.”
“O’Shea is amazing!! My husband and I walked in to upgrade our phones which can seem like a task but O’Shea made it effortless. He was knowledgeable, courteous, and incredibly personable! We had so much fun chatting while getting new phones (and a watch!). The time flew by. Go visit O’Shea!! 5-star service!!”
“The manager and his employee went above and beyond to help address our issue when other stores could not. They offered superior customer service, great knowledge of their products, and had the ability to solve complex problems in a very friendly and engaging way. We will only do business with this store”
“Sean was VERY helpful going above and beyond to resolve my issue. I was so thankful for the dedication he demonstrated in providing customer service. Highly recommend!”
“We had to get me a new phone but got a discount and it went so smoothly I would recommend this store to anyone!I am going to add I did go back to get a phone case for my new phone and I highly recommend this store to anyone for their phones, accessories,a new watch ect.”
“We had an exceptional experience with Zach and Aidan. They transferred us from Verizon and even signed us up with internet. They were very polite and professional and got the job done in a timely manner. I definitely recommend working with them.”
“The folks here will help you in every aspect they can, taking your individual situation into account and looking into every avenue. I very much appreciate their help and dedication even if the company systems make things more difficult. Chase, you're awesome, thanks for all your help!”
“I had just received a new iPhone Pro 15 for Father's Day and it started on day 3 of not being able to send pictures to any Android phone. After spending 4 1/2 hours on the phone over 2 days we decided to just go to a Corporate AT&T store. Was met by Pops one of the techs. Explained what the issue was and what Apple had done and their results. He did some checking of things and finally stated that we would have to wait until a manager came in to swap it out. That would be in a couple of hours. We came back at the appointed time and met with John the Assistant Manager from another store. He did some THOROUGH testing with several of the corporate techs. The whole time he was keeping us abreast of what they were doing. After all was done the issue wasn't resolved. They decided that they would swap out the phone for a new one. Did I like spending 6 hours there. No but Pop's and John made it enjoyable as they worked diligently to try to solve our issues. Could I have been upset about it all, easily but both of them made easy to be there explaining the whole process that they go through. AT&T you are fortunate to have these 2 employees.”
“I took my new phone to an Att store in Castle Rock CO and he did nothing. Zero to help me. Did not explain anything. I took it to another store in Lone Tree and Richard?? Completed the transfer for me immediately. He was soooo friendly and explained everything he was doing. What a joy this employee is. I like to call him “Magic”.”
“Nahom was spectacular. Took his time showing me all the new Samsung phones and matched me with an S25+. Everyone at this store is friendly, professional and helpful”
“Brendan was so helpful!!! Love having Tmobile they offer help and solutions so glad we switched. This store is phenomenal and we love the Tmobile service we get at this store!!! Happy customers!”
“Ari took excellent care of me every step of the way! Her knowledge was exceptional and her personality so pleasant - she is a wonderful customer service agent and an asset to your team! Thank you for taking care of all my needs today Ari! Best wishes to you and your family when your little one arrive!”
“Had an amazing experience with Rylie she helped me fix my phone and was able to assist me with my phone issues. She also was able to assist the other guests while assisting me! Great multi tasker! Provided excellent customer service even while being the only employee multiple times at this location! Highly recommended her if you want great customer service and a great experience come see her! She goes above and beyond to provide a great experience!! She deserves a raise of some kind with how positive she was while being the only employee working there!”
“I am so pleased by my experience at this location. The girl named Sophia helped me instantly and was able to help me right away to transfer my phone number to my new phone! I am very thankful for her!”
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“I have been with ATT for many years. What keeps me coming back is the service I receive from people like Bryan Rubin, the store manager at ATT. Bryan was courteous, professional, and very knowledgeable in helping me solve my problem. Keep up the great work!”