“Spent 5 days at Jellystone Park in Larkspur. While there a critter crawled into my engine bay and chewed through my wiring harness. Had it towed to the Parker location and couldn't be more thrilled. Nick and Jacob had excellent communication all throughout the process and they were able to get me back up and running. I love this place. Highly recommend.”
“I stopped in because my rental car was showing low tire pressure, and the experience couldn’t have been better. Nick took care of everything with professionalism, kindness, and genuine enthusiasm.
What stood out most was that he never talkes down to me or made me feel like I should know more about tires. Instead, he explained what he was doing, answered my questions, and made the whole experience feel welcoming rather than intimidating.
Discount Tire (and Nick, specifically) was efficient, friendly, and clearly takes pride in treating people well—not just fixing cars. Customer service like this is worth going out of your way for.
Thank you, Nick, and the entire team. You’ve earned a loyal fan, and I’ll happily recommend Discount Tire to anyone who asks.”
“I’ve used Discount Tires for 20+ years and still get blown away by their customer service. Tyler was incredible today. I just purchased 4 tires last December only to get a huge screw in my side wall so it could not be repaired. My tires aren’t a normal size so Tyler looked all over the place to get tires in for me so that I could have my car. He told me a few times it would be very difficult to get it done today so I was expecting Monday, but he called me at 6:35 -90 mins after they closed to tell me my car is ready and they would wait for me to get there if I wanted to get the car tonight. Their customer service at this DT is incredible!! Every single person is great but Tyler WOW! You were incredible!! Thank you!! And to the General manager. You find the best people to work for you!!!”