“Ace Hardware in Pine Junction is a great place to shop. They always have what you need and if they don’t, they’ll get it for you. Everyone greets you as you come in and asks if you need help while you’re shopping. The checkout process is just as good. Thank you, Ace!”
“Five stars for Tina at Ace Hardware in Conifer, CO. Tina has encyclopedic knowledge of the store—she can quickly point you to the exact product and answer questions with calm, friendly explanations. She greets every customer as they walk in, making the experience feel personal and welcoming. Whether you’re a DIY pro or a first-timer, Tina’s patience, efficiency, and sunny demeanor make tasks feel doable and quick. She takes the time to listen, offers practical tips, and ensures you leave with the right solution, not just the right price. Her proactive assistance, thoughtful recommendations, and reliable help consistently raise the bar for customer service. Tina is a standout teammate who genuinely cares about her customers, and I strongly believe her dedication deserves recognition—Tina deserves a raise for the exceptional service she provides day in and day out.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.