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“Absolutely amazing customer service by: jake Lopez
We came in to get our oldest a new phone since it was time for a new one and desperately need one ? Jake was just the right person to get helped by, I mean he did such a great job even my husband decided to get two more upgrades! Jake was awesome ? he is very patient and friendly, he made sure we got what we needed”
“Had a very smooth & easy experience switching from Xfinity to T-Mobile at this store. Reydy was super helpful and dealt with the hassle with the utmost professionalism and I would be happy to see him any other time I need to go in!”
“Dan helped me and my daughter move our services to T-Mobile and he was very helpful and very supportive in our decisions thank you for all your help very helpful and knowledgeable glad we moved our services I recommend going to this store in Thornton they are very supportive and helpful thank you”
“Even though they are renovating Andre Anderson was beyond helpful!! Got me a HUGE upgrade on my phone with my dream watch for such a small payment a month!! Hands down best worker there!! Thank you so much for helping to assist me!! I left beyond happy!! ?”
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“Came in today on my way back from a trip to Denver and decided to stop here to upgrade my phone. The previous T-Mobile rep in Fort Collins is saw told me that I could trade in my phone which had some damage. Luckily Brian V saved me from trading it in since it wouldn’t have been tradable anyway and I would’ve lost my old phone for no reason. So i decided to keep it and found a stellar deal on the phone upgrade I’ve wanted for some time and got to keep my old phone as a backup!
Kudos to Brian! You were awesome and made the upgrade process super quick. I was in and out of the store in 15 min!”